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Que July The scenario: You are the manager of a large travel agency. Your client, honeymooners, Paul and Paula Simon booked six months in advance

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Que July The scenario: You are the manager of a large travel agency. Your client, honeymooners, Paul and Paula Simon booked six months in advance for the You & Me Maldives. They will depart in 3 days. The resort has just informed you that the property and island are damaged as a result of a hurricane. The resort has to be closed for renovation for at least 4 weeks. Email your guests, Mr. and Mrs. Simon, to explain the situation and suggest possible alternatives you are proposing to them and what compensation you will offer. Review the following by clicking on the link below: Top 10 Strategies for Writing Effective emails by Jessica Baur, 2000 and revised by Dennis G. Jerz How to write professional emails in English Marking Rubric: Criteria Points Comments Introduction Recap the situation /20 Your proposed action to be taken. 2 120 alternatives given Support material given for /10 compensation such as vouchers, tickets, coupons, revised invoice, gift cards and/or certificates Closure / summary /10 Proper spelling, grammar and format 120 Total /100

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