QUES 1.You are the manager of Portage Store in Algonquin Park in Ontario, Canada. One of the services that your store provides is to organize guided backpacking tours for customers. One of the key tasks that will be performed is to "Book tour for customer."

The stakeholders involved in this task are:

• You (the manager of the store)
• Jacob (who will actually book the tour)
• Customer (who will be going on the tour)
• Anwar (a Portage Store employee who guides the customer on the tour)
• Fredricka (a Portage Store employee who manages the equipment department and verifies that the required equipment is available)

To do:

• Using the RACI chart methodology, indicate the R or A or C or I for each stakeholder listed above.
• For each code that you indicate for each stakeholder, provide your rationale for why it was selectedthat is, document your reasoning to clearly indicate why this code would be most appropriate.

QUES 2 :Consider a coffee shop that you may have visited or seen lately (e.g., Tim Hortons or Starbucks). Assume that there is one franchise owner, one manager, one baker, and two coffee servers (five people in total). Key activities that are performed are as follows:

1. Pay wages for all employees
2. Open the coffee shop
3. Bake the donuts
4. Serve the customers
5. Close the coffee shop

To Do :

• Make RACI Chartthat includes all five people and the five activities listed above. Template for RACI

RACI CHART [Name] [Name] [Name] [Name] [Name] [Name] [Name] [Project work package or activity] R/A/C/I R/A/C/I R/A/C/I R/A/C/I R/A/C/I R/A/C/I R/A/C/I R-Responsible A-Accountable C-Consulted I-Informed XX Accessibility: Investigate Search LOCO a W acer F8 F9 F10 F11 F12 PrtSc Scr LK SysRa