Question 02: (Max. 2% = 1.25% +0.75%) Please proceed by solving questions (2a) and (2b). (2a) (Max. 1.25% = 5 x 0.25%) To consider the voice of the customer in designing a product a House of Quality is being created. Please IDENTIFY AND NAME THE PRODUCT and IDENTIFY AND NAME THE TYPE OF CUSTOMER SURVEYED by simply replacing (?) with your responses in the table below. (12) NAME THE PRODUCT NAME THE TYPE OF CUSTOMER (?) (?) (?) Cheap Light weight . Durable Easy to assemble Easy to fit in plane. Easy to instal Safe in crash Meets regulatory requirements. Seat reclines to a full horizontal flat position Seat has a built-in massaging feature Seat equipped Easy cheap to refit. Easy to clean Easy to move around Fit more passengers in Passengers feel comfortable. Fabric in certain colors. Fabric stain resistant Meets regulatory requirements Long life Low operating cost Cheap to service with power CUSTOMER REQUIREMENTS Comfortable, does not give you bum ache. Seat does not become a safety issue in an emergency Enough leg room Lumbar support does not hurt short person Does not burn Hole in tray for coffee cup. Comfortable seat belt. Seat belt feels safe. Magazines can be easily removed from rack. Comfortable when you recine Does not hit person behind when you recline Back can be adjusted to any position and does not slip Not dirty Nice color Does not soak up a spit drink. Does not make you sweat. Armrests not too narrow Arm rest folds right away. ports. Seat has personal video screens as part of the in- fight entertainment system. 2b) (Max. 0.75% = 3 x 0.25%) A component, the CAD model of which is presented below, has to be RAPID PROTOTYPED for reasons of thermal and mechanical testing and measurements (e.g., heat resistance, thermal conductivity, cyclic load bearing capability, tension, compression and shear stresses). Please name 3 rapid prototyping methods that would be most suitable for the described purpose by simply replacing (?) with your responses in the table below. sz Name of Rapid Prototyping Method (?) 1. 2. (?) 3. (?)