QUESTION $10$ Appraisal costs refer to O costs of reducing the potential for defects. costs of inspecting and evaluating products and$/$or services. costs caused by defective parts or products or by faulty service. all of these. a and conly. QUESTION $11$ Which term refers to meeting the needs of the present without compromising the ability of future generations to meet their needs? O corporate social responsibility O environmental stewardship O carbon footprint O sustainability closed$-$loop supply chains.