Question $1(100$ marks$)$

Gijima Holdings, a multinational technology business located in South Africa, has adopted a

remote work model. As a result, the previous performance management system, which was

based mainly on in$-$person contacts and annual evaluations, needed to be modified. The human

resource management department is tasked with redesigning the performance management

process to align with the new world of work.

Gijima Holdings has tasked your team of performance management system experts with

developing an upgraded version of the organisation's performance management system

that will meet the demands of the new world of work.

$1\mathrm{.}1$ As the team of specialists, discuss with the client Gijima Holdings ten challenges

that traditional performance management systems may encounter in a remote

working environment.

$(20)$

$1\mathrm{.}2$ Advise Gijima Holding Management on the factors to consider when implementing

a new performance management system that will benefit remote workers.

$(20)$

$1\mathrm{.}3$ Technology is an essential tool for human resource managers who manage

employee performance. Digital data, analytics, and process automation have

transformed how businesses assess, report, and analyse employee performance.

Provide Gijima Holdings with a detailed plan on how to utilise technology in

facilitating remote performance management for its employees.

$(20)$

$1\mathrm{.}4$ While preparing quarterly reports for the Gijima Holdings Management Team, give

guidance on how to assist and develop remote personnel through performance

management practices.

$(20)$

$1\mathrm{.}5$ Provide a detailed recommendation that highlights key insights for Gijima Holdings

as it navigates effective feedback tools for performance management

and emphasises the importance of balancing employee flexibility and accountability

in a remote setting environment. You are encouraged to provide actionable

suggestions for implementing effective changes.