Question $11$

$1$ pts

Review the Boise State University page on "Usability," written by Cassandra Race and the section "Usability Testing for User$-$Centered Design."

Below in the list are three $(3)$ usability testing characteristics Barnum identified in $2002.$ What are the other two $(2)?$

The goal is to improve the usability of a product

The participants represent real users

The researchers observe actions and record what the participants say

Select BOTH correct answers.

The researchers analyze the findings, diagnose problems, and recommend changes

The participants follow the creator on social media platforms

The participants meet outside of the evaluation

The participants do real tasks

The researchers follow the IRB closely