Question 1

1: Book Xcess Malaysia is considering opening a new facility to produce new books. The company has found three alternatives with the following cost structures. The company will sell the books at RM 20 each unit. Select the best location based on the break-even point (BEP) analysis.

Location	Fixed Cost (RM)	Variable Cost every 5 unit (RM)
Pulau Pinang	5,000	25
Kedah	4,500	35
Kelantan	3,000	55

2:

Caterpillar, the world leader in earth-moving equipment is an example of a corporation that pursues global strategy. All operating decisions are centralized and headquarters coordinate the standardization and learning between facilities.

Assess FIVE (5) advantages of being a global-based strategy organization.

3:

Process focus, Repetitive focus, Product focus and Mass customization are examples of process strategies by organizations. The process selected will affect the efficiency and flexiblity of production, as well as on cost and quality of the goods produced.

Compare FIVE (5) characteristics of process between Sunway Hospital and Ducati Manufacturing Plant.

4:

Lean production can be thought of as the end result of a well-run operation management function, which understands what the customer wants and ensures customer input and feedback.

As the new Production Manager for Massimo bread factory, describe FIVE (5) ways that can make the factory more lean