Question 1 (1 point)

1. Which of the following statements is true for the management function?

Question 1 options:

	A) It refers to the activities that make up the management process.
	B) It is a one-time function in an organization.
	C) It is a series of continuing and unrelated activities.
	D) It involves and concentrates on reaching individual goals.
	E) It does not consider the people aspect of organizations.

Question 2 (1 point)

11. The multicultural approach ________.

Question 2 options:

	A) gives employees the opportunity to develop an appreciation for both differences of culture and variations in personal characteristics
	B) advocates shaping organization members to fit the existing culture of the organization
	C) creates a homogeneous culture that suppresses the creativity and diversity of views that could benefit the organization
	D) pressures employees who do not belong to the dominant culture to conform
	E) addresses past injustices experienced by a particular group

Question 3 (1 point)

16. Which one of the following is a disadvantage of division of labor?

Question 3 options:

	A) It makes the work more difficult.
	B) It makes work more time-consuming and inefficient.
	C) It can result in workers getting bored with their work.
	D) It prevents workers from specializing at a task.
	E) It requires workers to know about the entire process and not just one task.

Question 4 (1 point)

7. When Apple donates computers for educational purposes, the company is said to be working towards enhancing its ________ efforts.

Question 4 options:

	A) redundant
	B) philanthropic
	C) obligation
	D) educational
	E) philosophical

Question 5 (1 point)

18) A manager's focus should be on hiring ________ human resources to better ensure individuals within the organization make valuable contributions towards management system goal attainment.

Question 5 options:

	A) effective
	B) adequate
	C) inappropriate
	D) appropriate

Question 6 (1 point)

15.Peter Parker, the HR vice-president of a well-known IT firm, called his team members for a meeting to discuss the measures to be taken by the company to fight recession. Peter suggested downsizing the workforce and also cutting salaries and benefits of the rest of the employees. Peter's team reached a consensus without critically testing, analyzing, and evaluating his ideas. This is an example of ________.

Question 6 options:

	A) cognitive dissonance
	B) double think
	C) collective intelligence
	D) group polarization
	E) groupthink

Question 7 (1 point)

5. Which of the following statements best describes Friedman's view of a firm's social responsibility obligation?

Question 7 options:

	A) Friedman argued firms should perform social responsibility activities because businesses are a subset of society and therefore have a significant impact on the way society exists.
	B) Friedman argued against firms' social responsibility activities because government already takes care of society.
	C) Friedman argued against businesses performing social responsibility activities because the real responsibility for management is to reach profit objectives and increase the wealth of government officials.
	D) Friedman argued against businesses performing social responsibility activities because he saw these activities as setting up a conflict of interest between actions necessary to conduct business and maximize profits versus actions focused on taking care of society's welfare.
	E) Friedman argued for social responsibility activities because these activities increase the wealth of the firm's owners.

Question 8 (1 point)

3. ________ refers to the identification, evaluation, and exploitation of opportunities.

Question 8 options:

	A) Entrepreneur
	B) Entrepreneurial opportunity
	C) Entrepreneurial alertness
	D) Entrepreneurship
	E) Entrepreneurial risk

Question 9 (1 point)

19. The main purpose of performance appraisal is to ________.

Question 9 options:

	A) keep management up to date about the possibilities for filling a position from within
	B) refine work methods, reduce production costs, and increase the level of organizational diversity
	C) furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality
	D) eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals
	E) narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired

Question 10 (1 point)

13. The bureaucracy model of organizing was proposed by ________.

Question 10 options:

	A) V. A. Graicunas
	B) Henri Fayol
	C) Albert Einstein
	D) Mary Parker Follett
	E) Max Weber

Question 11 (1 point)

14. Alistair Fashions, a clothing manufacturer, uses an assembly-line to manufacture clothes whereby different groups of workers specialize in particular taskscutting fabric, finishing sleeves, making collars, fixing zippers, sewing buttons, etc. Which organizing system is being used at Alistair?

Question 11 options:

	A) job rotation
	B) job enlargement
	C) participative management
	D) division of labor
	E) job enrichment

Question 12 (1 point)

17. Unity of command is the management principle that recommends that ________.

Question 12 options:

	A) all managers share the same goals
	B) all employees should accept their formal leader or leaders
	C) an individual have only one boss
	D) organizational plans be consistent with organizational goals
	E) the organizing system be consistent with organizational plans

Question 13 (1 point)

6. Which of the following statements is true about the concept of social responsibility?

Question 13 options:

	A) It views business as having societal goals, but lacking economic goals.
	B) It considers business as having both societal and economic goals as well as the obligation to anticipate potential social problems and work actively toward preventing their occurrence.
	C) It views business as having societal goals and the obligation to anticipate potential social problems, but lacking economic goals.
	D) It considers business as having primarily economic purposes and confines social responsibility activity mainly to existing legislation.
	E) It views business as not having economic or societal goals.

Question 14 (1 point)

12. Mary has just formulated the annual budget for her department. She has outlined how the funds must be allocated and spent over the 12 months. This would most likely be categorized as ________.

Question 14 options:

	A) strategic planning
	B) intrinsic planning
	C) intermediate planning
	D) tactical planning
	E) strategic control

Question 15 (1 point)

8. PepsiCo, a food and beverage manufacturer, began measuring the footprint of carbon emissions of its orange juice brand, Tropicana, in an effort to become more sustainable. Which of the following areas does this study focus on?

Question 15 options:

	A) the economy
	B) the environment
	C) the society
	D) the performance
	E) the business

Question 16 (1 point)

20) The bodily strain that an individual experiences as a result of coping with some environmental factor is called ________.

Question 16 options:

	A) stress
	B) conflict
	C) anger
	D) aggression
	E) denial

Question 17 (1 point)

4. Martha recently created a Facebook account. She understands that she can utilize the account to advertise her growing recycling business. This is an example of ________.

Question 17 options:

	A) information symmetry
	B) market research
	C) information asset
	D) a social network
	E) entrepreneurial risk

Question 18 (1 point)

2. Neil is the plant manager at Serieux Manufacturing. He has just been given the production targets for the month and has determined the activities necessary to achieve these. He now has to decide who will perform the various activities best so that the output will be maximized, and he must assign the activities to those workers. Neil is performing the ________ function of management.

Question 18 options:

	A) organizing
	B) influencing
	C) controlling
	D) monitoring
	E) planning

Question 19 (1 point)

9. The belief that one's own group, culture, country, or customers are superior to that of others is known as ________.

Question 19 options:

	A) pluralism
	B) bicultural stress
	C) ethnocentrism
	D) role conflict
	E) tokenism

Question 20 (1 point)

10. When Alan went to Japan on a business assignment, he realized that the country has a longstanding tradition of people exchanging gifts during a business deal. As a US citizen working for an organization headquartered in the US, he knows his company views this tradition the same as taking a bribe; and he is concerned about the U.S. Foreign Corrupt Practices Act. What kind of a situation is Alan facing?

Question 20 options:

	A) role conflict
	B) bicultural stress
	C) discrimination
	D) the glass ceiling
	E) role overload