Question 1 (1 point)

Line managers who are involved in interviewing job candidates ________.

Question 1 options:

	perform better at their jobs
	increase success of their organizations
	feel they are doing work that is the HR department's responsibility
	reduce hiring costs substantially

Question 2 (1 point)

Which of the following is a disadvantage of college recruiting?

Question 2 options:

	generates many unqualified candidates
	small body of potential candidates
	limited to entry-level positions
	may not increase workforce diversity

Question 3 (1 point)

A disadvantage of using professional recruiting organizations is ________.

Question 3 options:

	that they can only be used for entry-level positions
	that they generate many unqualified candidates
	their limited commitment to specific companies
	that they do not increase the diversity and mix of employees

Question 4 (1 point)

As a selection device, the interview would be most valid in predicting which of the following occupations?

Question 4 options:

	bank vice president
	bookkeeper
	crane operator
	engineer

Question 5 (1 point)

In a short essay, explain why orientation and training are important for organizations. Give examples of some of the tasks that HR departments use in orientation and training.

Answer: The process of introducing a person to his new job is known as orientation. How well orientation is done, will carry on to how well a new employee adjusts to his/her position and role in the organization.

There are two types of orientation: work unit orientation and organization orientation.

Work unit orientation familiarizes the employee with the goals of the work unit, clarifies how his or her job contributes to the unit's goals, and includes an introduction to his or her new coworkers. Organization orientation informs the new employee about the company's goals, history, philosophy, procedures, and rules.

As time goes by, employees may need to increase their skills. This is handled through training. As job demands change, employee skills need to be altered and updated. Managers are responsible for deciding what type of training employees need and what form it should take. There are two general categories of training. General training includes skills that everyone in the organization needs such a communication skill, computer systems, customer service and supervisory skills. Specific training targets specific issues that arise in the organization such as creativity, diversity, remedial writing, managing change and public speaking/presentation skills.

Although much of employee training can be done in traditional ways such as classroom lecture, organizations are increasingly relying on technology-based training. Nowadays organizations are increasingly relying on e-learning applications to deliver important information and to develop employees' skills.

________ is a method of setting work standards and measuring employee accomplishments.

Question 5 options:

	A career development system
	A human resource inventory system
	A performance management system
	A time and motion study

Question 6 (1 point)

High-performance work practices involve a commitment by management to improve the knowledge, skills, and abilities of the organization's employees, increasing employee motivation and enhancing the retention of quality employees.

Question 6 options:

	True
	False

Question 7 (1 point)

The ________ creates four protected groups that must not be discriminated against by federally regulated employers.

Question 7 options:

	Canadian Human Rights Act
	Employment Equity Act
	Canada Labour Code
	Charter of Rights and Freedoms

Question 8 (1 point)

One of the final activities of the human resource management process ensures ________.

Question 8 options:

	that a detail job analysis and skills inventory is in place
	the best compensation packages for the new hires
	that employees are continuously provided with up-to-date knowledge and skills
	that the organization retains competent and high-performing employees

Question 9 (1 point)

One of the first activities of the human resource management process involves ________.

Question 9 options:

	providing employees with flexible job assignments
	identifying and selecting competent employees
	providing employees with up-to-date knowledge and skills
	preparing detailed job descriptions

Question 10 (1 point)

Which of the following is an example of a high-performance work practice?

Question 10 options:

	seniority-based compensation
	skill-based compensation
	self-managed teams
	closed communication
	centralized decision making