Question 1 (1 point)

Select an item that is NOT a data gathering tool.

Question 1 options:

	WBS
	Check sheets
	Histograms
	Surveys

Question 2 (1 point)

Identify the processes for Quality Management.

Question 2 options:

	Assess Quality, Plan for Quality, Control Quality
	Assess Quality, Plan for Quality, Control Quality, Close Quality
	Plan for Quality, Perform Quality Assurance, Control Quality
	Plan for Quality, Assess Quality, Control Quality

Question 3 (1 point)

Which Quality management process involves improving the processes that are designed to achieve quality?

Question 3 options:

	Perform Quality Assurance
	Perform Quality Assessment
	Control Quality
	Perform Quality Management

Question 4 (1 point)

Resource management includes managing the overall team environment.

Question 4 options:

	True
	False

Question 5 (1 point)

A fixed price contract is when the buyer offers the seller a set amount that can change over time.

Question 5 options:

	True
	False

Question 6 (1 point)

Organizations use data gathering to assist with quality management measures

Question 6 options:

	True
	False

Question 7 (1 point)

The affinity diagram is not as popular or frequently used as the Ishikawa Diagram.

Question 7 options:

	True
	False

Question 8 (1 point)

What is the stage of team development that is most productive?

Question 8 options:

	Forming
	Norming
	Performing
	Storming

Question 9 (1 point)

What is a prominent tool used for cause and effect in quality management?

Question 9 options:

	Ishikawa Diagram
	Fishbone Diagram
	Cause & Effect Diagram
	All Answers

Question 10 (1 point)

You find two of your team members arguing in the bathroom over a new process concept. What team development stage are you in?

Question 10 options:

	Performing
	Norming
	Storming
	Adjourning