Question 1 (1 point)

Task conflict among top management teams was negatively associated with their performance, whereas conflict lower in the organization was positively associated with group performance.

Question 1 options:

	True
	False

Question 2 (1 point)

It seems that your work group is in conflict much of the time. One colleague has suggested that you, as the supervisor, are responsible for eliminating the conflict so that your work group can function harmoniously. Another colleague has suggested that conflict is good for stimulating creativity and productivity within the work environment. You are unsure about whether you should try to eliminate the conflict within your group or learn to deal with it positively. If you support the idea that conflict should be eliminated, you are supporting which of the following views of conflict?

Question 2 options:

	the optimistic view
	the moderated acceptance view
	the traditional view
	the human relations view
	the interactionist view

Question 3 (1 point)

Question 3 options:

According to the interactionist view,

conflicts support the goals of the group and improve its performance.

Question 4 (1 point)

Which of the following statements is true regarding task conflicts?

Question 4 options:

	Task conflicts are almost always dysfunctional.
	If task and relationship conflict occur together, task conflict is more likely positive.
	Task conflicts relate to how the work gets done.
	Task conflict focuses on interpersonal relationships.
	Task conflict among top management teams was positively associated with their performance.

Question 5 (1 point)

According to the traditional view of conflict, conflict is ________.

Question 5 options:

	natural
	healthy
	harmful
	rational
	necessary

Question 6 (1 point)

The traditional view of conflict recognizes that a minimal level of conflict can help keep a group viable, self-critical, and creative.

Question 6 options:

	True
	False

Question 7 (1 point)

You decide to do more research on the view that conflict should be encouraged as a means to achieve change and innovation. This view is termed ________.

Question 7 options:

	the human relations view
	the traditional view
	the promotional view
	the interactionist view
	the acceptance view

Question 8 (1 point)

The interactionist view of conflict proposes that all conflicts are good.

Question 8 options:

	True
	False

Question 9 (1 point)

According to the interactionist's perspective, a group that functions without conflict is ________.

Question 9 options:

	dysfunctional
	static and apathetic
	viable, self-critical, and creative
	responsive to the need for change and innovation
	the most productive