QUESTION 1 1 points are www Which of the following is an important capability for sales processes that is found in most SFA modules in major CAM software products? Channel promotions management Returns management Customer satisfaction management O Load management Events management points See QUESTION 2 Distribution and delivery of products to retailers is part of the O midstream portion of the supply chain supplier's intemal supply chain. extemal supply chain downstream portion of the supply chain upotream portion of the supply chain. points Save Answer QUESTION 3 Which of the following statements about enterprise applications is not true? O Enterprise applications require fundamental changes in the way a business operates Enterprise applications are based on organization-wide definitions of data. O Enterprise applications require organizational learning O Enterprise applications Introduce "switching costs Enterprise applications are best implemented when few changes in business processes are required. 1 points Save Anwwer QUESTION 4 CL and Submit to sotie and submit. Click Save All Answers to save all answers Save Ad Answers Save and Submit ution completion Status Firms in the supply chain develop safety stocks in order to increase the efficiency of the operations True False 1 points new QUESTION 5 To achieve the maximum benefit of a new ERP system, Tasty Baking implemented an enterprise system by O using a cloud-based version of the ERP. O changing the ERP software as needed to match their own processes using only the pre-defined processes in the ERP software that matched its own processes retaining its legacy systems to operate as a backup to the new enterprise system customizing less than 5 percent of the enterprise system processes Qoc 1 points Save QUESTION 6 Which of the following customer relationship management applications provides analysis of customer data O Analytical SFA Operational SCM Operational SFA Analytical CRM Operational CRM points Save Awe QUESTION 7 Enterprise systems do not require fundamental changes in the way the business operates True False Save and Sub See Al Answers points Seven QUESTION 8 CRM syntemo help businesses achieve which of the following business objectives? Automated accounting processes Automated production forecasts O Enhanced customer intimacy Faster time to market with new products and services Enhanced supplier intimacy 1 points Sever QUESTION O Which of the following enables a company to tailor a particular aspect of enterprise software to the way a company does business? O Middleware Web services Data dictionaries Configuration tables Groupware 1 points Bawean QUESTION 10 systems of supply chain system Supply chain software can be classified as either supply chain push, pull upstream: downstream demand: continual planning, execution maintenance, development 1 points Save Answer 1 points Save Answer QUESTION 11 A scheduling system for minimizing inventory by having components arrive exactly at the moment they are needed and finished goods shipped as soon as they leave the assembly line best describes a strategy streamlined Osafety stock frictionless bulwhip JUSt-in-time 1 points Save Anwer QUESTION 12 Supply chain ineficiencies can waste as much as 25 percent of a company's operating costs True Falso 1 points Save Answer QUESTION 13 In a pull-based model of SCM systems, production master schedules are based on forecasts of demand for products. True False 1 points Save Anwer System QUESTION 14 A company having difficulty with timely delivery of parts to its manufacturing plants should implement a supply chain O planning optimization execution urt Click Save and Shanit to save and submit. Click Save All Auto sae all answers Save All Answers Save and Sub >
