QUESTION 1 1. When your boss gives you a raise, he or she is using power. A legitimate B. controlling C. referent D. reward E. expert QUESTION 2 1. The lowest level of management, which usually has the most people to manage, is called management. A. top B. middle C. strategic D. supervisory E. functional 2.5 points QUESTION 3 1. Top management usually performs all of the following tasks EXCEPT: A. establish long-range plans B. formulate basic policies of operation C. direct workers on the assembly line D. develop strategic plans E. review new product development 2.5 points QUESTION 4 1. When the economy is in a recession, many companies must lay off workers, which causes unemployment. structural cultural cycical frictional operational