Question 1(10marks)

Discuss on financial consumer protection under the Financial Services Act 2013.

Question 2(10marks)

Ms Tan, a lawyer, went for a vacation to Korea for three weeks. She authorized her friend Ms Lim to operate her clients' accounts with Bank CC Bhd in Jitra on her behalf while she was away. Ms Lim was excited with the year-end sales offered by shopping outlets in Penang. Ms Lim withdrew RM15,000 from the clients accounts and told the officer of Bank CC Bhd that she needed to use the money to pay for her father's hospital bill and will reimbursed them later. The officer felt sorry for Ms Lim and allowed her to withdraw the money. Ms Lim spent the money at shopping outlets in Penang.When Ms Tan came back from Korea, she was shocked to know that RM15,000 has been withdrawn from the clients account. She wanted to sue Bank CC Bhd because she knew that Ms Lim has no money left as she had used all the money for shopping.

Advise the parties above.