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QUESTION 1 (12 Marks) a) What kind of quality tools applied in the Vitagen company? Explain. (6m) b) Does the employees aware of the importance

QUESTION 1 (12 Marks)

a) What kind of quality tools applied in the Vitagen company? Explain. (6m)

b) Does the employees aware of the importance of quality? (2m)

c) What kind of mechanism used in the Vitagen company to gather information from customers? Explain. (4m)

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