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QUESTION 1 ( 2 0 Marks ) FORMATIVE ASSESSMENT 1 [ 1 0 0 MARKS ] The association between digitalization and mental health: The mediating

QUESTION 1(20 Marks)
FORMATIVE ASSESSMENT 1[100 MARKS]
The association between digitalization and mental health: The mediating role of wellbeing at work
Abstract
The study aims to measure the mediating relationship of wellbeing at work between digitalization (IT infrastructure, IT
business spanning, and IT proactive stance) and their effect on mental health. The study uses primary data collection
techniques to gather data and used purposive sampling to analyse the data. The sample size of the study is 349
respondents. The research uses Smart PLS software to measure the relationship through bootstrapping and algorithms.
The study finds a significant positive mediating role of wellbeing between digitalization (IT infrastructure, IT business
spanning, and IT proactive stance) and their effect on mental health. The study outcomes are helpful for managers and
policymakers.
Introduction
In the past decades, technological advancement has profoundly altered global work practices with innovative
developments. Significantly, the disruptive digital landscape has become the impetus for novel digitization, substantially
overriding traditional digital tools with modern interventions. In recent years, the twenty-first-century modern technological
revolution has developed promising digital capabilities to cover humans personal and professional lives, potentially
bringing positive health outcomes (1). Digitalization is a novel phenomenon that has elevated the use of information
technology across various domains. There has been strong demand for its application in the healthcare sector. However, in
recent years, the mental health of frontline workers has not received adequate attention despite healthcare being a highly
competitive industry in which employees are exposed to significant psychological challenges (2). As such, this literature
states that as healthcare psychological problems are accelerating, it has become essential to focus on their impairing
impact on employees overall mental health (3,4).
Mental health in relation to technology has become a prime interest of current researchers, with some researchers
signalling the potential for the use of technology to considerably improve employees mental health. While in recent years,
technology adoption has been shown to bring promising health outcomes in many fields, unfortunately, the value of digital
capabilities has not been realized in the healthcare industry (5). One study states that the emerging role of digitalization in
the healthcare sector is vital, thus highlighting the need to realize and understand the association between IT capabilities
and employees psychological wellness (6).
The technological solutions implemented across medical domains (e.g., medicine and psychology) are of increasing
interest to researchers in terms of novel innovations. Digitalization, a technology-driven notion, has diffused its
characteristics into the origin of the healthcare sector. Novel IT capabilities have allowed healthcare organizations to adapt
to changing working conditions, thus supporting employees mental health (7).QUESTION 2(20 Marks)
Analyse the theoretical framework applied in the study. Additionally, develop a conceptual framework based on the studys
objectives and findings with practical examples

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