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Question 1 2 points Save Answer Multiple control measurements give a more accurate assessment of performance than single measurements True False Question 1 2 points

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Question 1 2 points Save Answer Multiple control measurements give a more accurate assessment of performance than single measurements True False Question 1 2 points Save Answer Multiple control measurements give a more accurate assessment of performance than single measurements True False Question 2 2 points Save Answer Nearly all technology cycles follow the typical pattern of innovation O a. W-curve O b. S-curve O c. M-curve O d. U-curveQuestion 3 2 points Save Answer The states that people will be motivated to the extent they believe that their efforts will lead to good performance, that good performance will be rewarded, and that they are offered attractive rewards a. reinforcement theory b. expectancy theory c. equity theory d. goal-setting theory Question 4 2 points Save Answer A technology begins with the birth of a new technology, and ends when that technology reaches its limits and is replaced by a newer, substantially better technology. a. pattern b.cycle c. hierarchy d. process Question 5 2 points Save Answer are informally agreed-on standards that regulate group behavior (O a. codes of ethics (O b.operational guides O c. norms O d.behavior policies Question 6 2 points Save Answer Which of the following statements about Maslow's theory of needs is true?, a. higher order needs can be used to motivate in any situation b. higher order needs will generally not motivate people until lower order needs are satisfied c. all of the above d. higher order needs are concerned with survival and security Question 7 2 points Save Answer is the extent to which team members are attracted to a team and motivated to remain in it () a.synergy (O b.autonomy O c. empathy () d.cohesiveness Question 8 2 points Save Answer Under the leadership of Michael Eisner, The Walt Disney Company developed an "executive-centric", "Eisner-centric" culture. Whatever Michael Eisner wanted to happen, he made it happen. In terms of the path-goal theory, he used a(n) leadership style to improve productivity. O a. directive O b. charismatic O c. supportive O d. fulfillment-orientedQuestion 9 2 points Save Answer In contingency theory, Least-Preferred Coworker is a question administered to managers. "Choose the person with whom you have worked least well, and describe him/her". Leaders who describe their Least Preferred Coworker in a negative way are: a. relationship-oriented b. Machiavellian c. task-oriented d. uncaring Question 10 2 points Save Answer says that people will be motivated to the extend they will accept specific goals and receive feedback that indicates their progress towards goal attainment (O a. the theory if instrumentality O b.expectancy theory O c. equity theory (O d.goal-setting theory Question 11 2 points Save Answer For punishment to work, it must be significant, objective, impersonal and quick O False Question 12 Controls have three elements: (1) setting standards, (2) () a.changing objectives () b.measuring performance (O c. looking at the situation (O d.discussing the findings , and (3) taking corrective action 2 points Save Answer Question 13 2 points Save Answer Which of the following is NOT one of the components of creative work environments? O a.freedom O b.organizational discouragement (O c. group compensation (O d.challenging work Question 14 Which of the following is a major concern of leaders? (O a. preserving the status quo O b.a focus on productivity and efficiency () c. inspiring and motivating others () d.solving problems so that work can be done 2 points Save Answer Question 15 2 points Save Answer Patterns of innovation that can create sustainable competitive advantage are called () a.change flows (O b.innovation stream (O c. change agents () d.innovation maps Question 16 2 points Save Answer A concert pianist always wanted to play jazz and was elated when he got the opportunity to play piano with a group of talented jazz musicians. He experienced a(n) reward a. tangible b. intrinsic c. physiological d.extrinsinc Question 17 2 points Save Answer Cybernetic controls means that ideally controls should be continuous and self-correcting O True () False Question 18 2 points Save Answer are workplace cultures in which workers perceive that new ideas are welcomed, valued and encouraged a. creative work environments b. multicultural task forces c. homogeneous work environments d. participative work teams Question 19 2 points Save Answer Which of the following is NOT a recommendation for minimizing affective conflict and having a good fight in a group? a. resolve issues by consensus b. establish common goals c. work with more, rather than less, information d.inject humor into the workplace Question 19 2 points Save Answer Which of the following is NOT a recommendation for minimizing affective conflict and having a good fight in a group? a. resolve issues by consensus b.establish common goals c. work with more, rather than less, information d.inject humor into the workplace Question 20 Which of the following contributes towards resistance to change? (O a.rigid management structures O b.all of the above O c. bias towards the status quo (O d.conflict and power struggles 2 points Save Answer Question 21 2points Save Answer Cognitive conflicts are about team performance; affective conflicts are about performance failures True False Question 22 2points Save Answer In the S-curve pattern of innovation, small amounts of effort (i.e., money, research and development) will result in significant increases in performance a. only at the end point of the cycle b. during the growth stage of the cycle c. only at the beginning of the cycle d.at the midpoint of the cycle Question 23 2points Save Answer Which of the following team sizes usually provide the best performance? O a. all sizes are good O b.2t3 () c.6t09 (O d.it depends Question 24 2 points Save Answer Leaders are concerned with doing the right thing, while managers are concerned with doing things right True False Question 25 Which of the following statements about leaders and managers are true? a.leaders are critical to getting the day-to-day work done b.managers are critical to inspiring employees . organizations need both leaders and managers d.all of these statements about leaders and managers are true 2 points Save

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