Question 1 (2 points) Saved A qualitative research study was conducted by XYZ Bank on 10 customers to find out user experience and user preferences for its mobile banking app. XYZ Bank want to obtain indepth information from this study to help deliver better services and improve customer experience. Figure 1.1 below shows a transcript of a qualitative interview with Participant A who is one of the 10 participants in this study: Figure 1.1: Interview transcript Interviewer: Thank you for agreeing to spare me some time for this interview. I am doing a study on consumers of XYZ Bank to find out user experience and preferences for mobile banking app. Interviewer: What do people think about current mobile banking app? Participant A: I don't know what other people think but my view is that the current banking app has made life so much easier. Interviewer: Why are you using XYZ Bank's mobile banking app? Participant A: A friend recommended me to this app. Interviewer: Was using XYZ Bank's mobile banking app for the first time easy? Participant A: Yes. Interviewer: Would you rate the usability of XYZ Bank's mobile banking app as good? Participant A: Yes. Interviewer: According to IBM, "ease of use may be invisible, but its absence sure isn't'. Do you agree with this statement in your use of mobile banking app? Participant A: I don't really understand your question..umh.I supposed so. Interviewer: Do you believe that using XYZ Bank's mobile banking app made you more efficient? Participant A: Efficient in what sense? Interviewer: I wasn't given the definition of 'efficient" by my supervisor in charge of this project. I guess efficient' means you feel good about using the mobile banking app. Participant A: Err..my answer is 'yes' then. Interviewer: Is privacy important to you when you use mobile banking app? Participant A: Yes. Interviewer: How would you rate your overall satisfaction with XYZ Bank's mobile banking app? Are you completely dissatisfied, mostly dissatisfied, somewhat dissatisfied, neither satisfied or dissatisfied, somewhat satisfied, mostly satisfied and completely satisfied? Participant A: I can describe my overall satisfaction with this bank's mobile banking app but since you have given me a range of satisfaction level to choose from. I select 'somewhat dissatisfied' as my response. Interviewer: Thanks for your answers. This is the end of my interview. Thank you for your time.Question 2 (10 points) Based on the qualitative interview transcript in Figure 1.1, analyse and explain whether the information collected from this interview will contribute to the research objective in Question 1.Question 3 {3" points] XYE Bank wants to gene ralise the results from this qualitative research study to represent a broader market population using descriptive statistics and inferential statistics. Evaluate and explain whether this is an appropriate approach. Question 4 {6 points] Write three qualitative interview questions that will contribute tn achieving the research objective in this qualitative research study. Question 5 (7 points) Figure 2.1 shows an SPSS output on descriptive statistics for Operating Revenue in Australian dollars (A$) for 155 companies in the manufacturing industry in Country A. Figure 2.1 - Descriptive Statistics Std. N Range Minimum Maximum Mean Deviation Skewness Kurtosis Statistic Statistic Statistic Statistic Statistic Statistic Statistic Statistic Operating Revenue (in A$) 155 456350 11125 467475 131051 67752 1.20 3.64 Valid N (listwise) 155 Figure 2.2 shows a proposed class interval template for transforming Operating Revenue of these 155 companies into categorical data: Figure 2.2 - Class interval template Class interval SO to $80,000 $80,000 to $160,000 $160,000 to $200,000 $200,000 to $240,000 $240,000 to $320,000 $320,000 to $400,000 $400,000 to $480,000 $480,000 to $560,000 Interpret the descriptive statistics in Figure 2.1 in the context of the Operating Revenue in Australian dollars (A$) for 155 companies in the manufacturing industry in Country A.Question 6 (3 points) If you were asked to generate a frequency distribution table for the Operating Revenue of these 155 companies using the class interval template in Figure 2.2, evaluate the suitability of this template taking into consideration of the descriptive statistics in Figure 2.1. Provide clear explanation in your answer.Question 7 (3 points) In reference to your Question 6 answer, construct a new class interval template that takes into consideration of the descriptive statistics in Figure 2.1 for generating a representative frequency distribution table for the Operating Revenue of these 155 companies. In your answer, provide justifications for this new class interval template