Question 1 (2 points) Which of the following statements best describes the transition from the old view of quality, to the new view of quality as envisioned by the pioneers of modern quality such as E. Deming, J. Crosby and others? Modern quality management puts the customer in focus and aims to deliver high grade products. O Modern quality management practices suggest that Quality Assurance focuses on processes and Quality Control focuses on the product. Modern quality management puts less focus on continuous improvement and aims to minimize failure costs. O Modern quality management puts the the customer's requirements in focus, promotes prevention and continuous improvement best practices.Question 2 [2 points} The leader of a project management office is considering a number of recommendations to improve the quality of projects within the organization. Of the following, which tw_o recommendations should the leader discuss? Select 2 correct answerjs} ll Host a meeting with the management team to ask that they help identify a staff member within the organization that could be the "Voice of Customer". This staff would help with Validation testing for cross-departmental projects. [1 Host a meeting with the management team to remind them of the project management processes and standards that the organization has aiready invested in - and make them aware that 85% of the responsibility for quality lies in the organization's ability to adopt, use and maintain these processes. [1 Host a meeting with the management team to re-enforce the idea of protecting H the project plans and dissuade clients from submitting too many change requests that will affect the triple-constraint. [1 Host a workshop with the management team to identify and prioritize ._. opportunities to deiivervalue-added product features that go above and beyond client requirements. Question 3 (2 points) In the V-Model for testing, the Validation steps occur at the lower orders of testing. O True False Question 4 (2 points) Team members have voted for ideas. Each person was allowed 3 votes. The results of the vote are posted as follows: Idea 3 Idea 5 Idea 2 X Team Member Symbol Pers 1 Idea 1 Idea 4 Pers 2 XO X Pers 3 Pers 4 XTeam members have voted for ideas. Each person was allowed 3 votes. The results of the vote are posted as follows: Idea 3 Idea 5 Idea 2 X Team Member Symbol Pers 1 Idea 1 Pers 2 X Idea 4 Pers 3 Pers 4 X Idea 1 was chosen because it represents a: Dictatorship Consensus Plurality MajorityQuestion 5 [2 points} Your work colleague is struggling to keep their project on schedule. Part of the schedule pressure is due to the team's addition of a new product feature - a feature that the client had not requested but will provide them with a competitive advantage in their industrv. What advice might you formulate for vour colleague? ("1 You suggest that the team is attempting to improve grade, while they should .\\ _ x" remain focused on quality. F". You suggest that new ideas coming from the team should be dissuaded once the \\_./' requirements have been established. ("a You suggest to make sure the additional work is communicated to the client so \\___/ the client can recognize the value of the innovation. ('3, You suggest thev share their workload with team members from another project i to help them get back on track. Question 6 [2 points} Question 6 (2 points) The purpose of prioritizing requirements is: to help the project team focus on the most important things for the custome O to help the project team focus on estimating their team velocity. C to cross reference requirements from the perspective of the most important customers. O to keep track of the remaining requirements after a minimum feature set has been released to the client.Question 7 (2 points) An organization is considering a variety of investments as part of its strategic objective to improve project quality. Match the type of cost of quality with a description of the proposed investments. The organization wants to develop a new marketing strategy in the hopes of recapturing lost business after an investigation revealed their product cheated national testing systems. The organization wants to introduce job shadowing for key project roles. This initiative may reduce productivity but increase 1. Failure Cost - Internal the team's ability to perform work correctly. 2. Failure Cost - External The organization wants to 3. Prevention Costthe team's ability to perform work correctly. 2. Failure Cost - External The organization wants to 3. Prevention Cost enhance their product inspection effort. A new 4. Appraisal Cost innovative testing approach will increase their ability to identify issues before the final product is prepared for the client. The organization wants to add a new business role (they hope to make this a profitable role) to find alternative uses for their products that will not pass client conformance checks.Question 8 (2 points) Use the following information to answer the question. Make sure you read the question below before analyzing the data. Key 10 Much more important 5 More important 1 Equal 1/5 Less important 1/10 Much less important Customer Prioritization Row Customer A Customer B|Customer C|Customer D Matrix Total Customer A n/a 10 5 16 Customer B 0.1 n/a 1 5 6.1 Customer C 1 1 n/a 5 7 Customer D 0.2 0.2 0.2 n/a 0.6 Grand Total 29.7Question 9 (2 points) The purpose of Brainstorming is to to provide an opportunity for unstructured communication. O to limit criticism, encourage the flow of ideas. to provide an opportunity to anonymously identify risks. generate a high volume of ideas in a short period of time. Question 10 intelQuestion 10 (2 points) Scenario: A chicken farmer is speaking with a student from the Algonquin College's project management graduate program. They are discussing the WBS of a project to build a new chicken coop, with proper insulation for Ottawa's winter. The student says: "Your project seems well thought out. Have you considered the quality perspective?" The chicken farmer answers back, somewhat frustrated: "Well my dad taught me how to do quality work, this will be a good chicken coop!" The student, confidently explains: "I am speaking about Quality Assurance and Quality Control, not your construction abilities. It is important to consider your project plan through the lens of your most important customers. Viewing the project from that perspective will allow you to add quality related activities to your WBS to ensure your project meets the expectations of your most important stakeholders." "Well", the farmer reflects, "I've always though this project was for the family, so they might enjoy the experience of chicken farming in the city." Question: After some quick brainstorming, the student and the farmer decide to include activities in the WBS to address quality assurance and quality control. Which 2 activities would they have added? Select 2 correct answer(s)me Left:0:50:19 Navjot Singh: Attempt 1 "Well", the farmer reflects, "I've always though this project was for the family, so they might enjoy the experience of chicken farming in the city." Question: After some quick brainstorming, the student and the farmer decide to include activities in the WBS to address quality assurance and quality control. Which 2 activities would they have added? Select 2 correct answer(s) O To address quality control - they add an activity to the plan to have family members assess if the material selected for the floor can be easily wiped clean as per maintenance requirements. C To address quality assurance - they add an activity to the plan to test if the coop resists water when showered with a water hose for 15min. To address quality assurance - they add an activity to the plan to review recent articles featured in a blog called: "Chicken farming in the City - how to build a family-friendly coop." To address quality control - they add an activity to the plan to speak with other city chicken farmers to find some good design ideas for the chicken coop.Question 12 {2 points] Based on this grid, what is the Score of "Help mv friend move"? Prioritization Grid Weight of Goals My Strategic Goals Weekend Tasks Cashow Help Friends Academic Success Take small contracts to rake leaves Advance on my Assignment #3 Help my friend move Kevaegend 3 - Helps 2 - Neutral 1 - Hinders O 2.5 if} 1.8 (\":3- 1.9 {:1 Cannot be determined Question 11 (2 points) Match each aspect of a well defined requirement with the appropriate example. 1. As an employee, I need to know the balance of my remaining vacation so Operational definition I can plan my holidays accordingly. The # of days remaining in vacation time v General statement of need 3. The employee handbook provides benefit information that helps me Standard calculate vacation days. 4. The total amount of vacation days Metric remaining, taking into account the days already consumed, as measured in business days. Question 12 (2 points)