Question 1. (30 points) A police station in City D has instituted a quality-improvement program that makes extensive use of SPC charts. It wants to monitor the response times for emergency calls. The administration staff randomly times five emergency calls each month during a 6-month period and collects the following data. Month Response Times (mins) 1 10.1 8.9 7.3 8.1 6.4 2 6.1 11.5 9.3 9.4 9.6 3 9.7 10.4 7.5 8.5 11.6 4 10.3 9.6 11.2 7.5 6.9 5 9.3 7.4 9.9 10.4 14.3 6 15.6 6.6 10.7 11.5 7.5 1) Construct a mean control chart and evaluate whether the emergency response process is in control. (15 points) 2) Construct an R-chart and evaluate whether the emergency response process is in control. (15 points) Question 2. (20 points) For the data in Question 1 above, the police station wants to use another quality control tool to summarize all 6-month results. Suggest a tool and show your work that uses the tool by using 1 minute intervals.