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Question 1 5 Software that allows an organization's customers to complete inquiry without the aid employees is known as customer relationship management ( CRM )

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15

Software that allows an organization's customers to complete inquiry without the aid employees is known as

customer relationship management

(

CRM

)

software

supply chain management

(

SCM

)

software

customer self

-

service

(

CSS

)

software

sales force automation

(

SFA

)

software

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