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QUESTION 1 8 Zara ensures they are selling items customers want by a . sending surveys to their customers via email. b . All of

QUESTION 18
Zara ensures they are selling items customers want by
a. sending surveys to their customers via email.
b. All of the above are true.
c. following trends created by influencers.
d. completing rigorous research on items sold by their rivals.
e. using PDAs to collect data from customers on what kind of clothes to stock in stores.
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