QUESTION 1 a) Identify the keywords for the definitions below: i. This module is responsible for managing organization resources in order to maintain its operational needs. ii. The process of evaluating whether the organization is developing the right software by following the defined requirements. iii. A professional who gives training services focusing on technical aspects of the ERP system. iv. This type of maintenance is often discovered while the software is in use and requires fixing defects in the software. v. This flow in the supply chain happens from downstream to upstream such as when the retailer pays the distributor for the goods they have received from them. vi. This software includes publicly available source code and allows the user to use, modify and distribute the source code. (12 marks) b) The spiral model is suitable for a large, expensive and complex system. Thus, this method may be appropriate for enterprise system implementation in an organization. Discuss the system design aspects for a spiral model that may assist the implementation of an enterprise system. (9 marks) c) Explain ONE (1) suitable EIS implementation method if the company has constraints in terms of resources and the method has minimum implementation risk. (4 marks)