Question 1 According to Alderfer's ERG theory if a subordinate's higher-order needs (e.g., growth) are being blocked, then it's in the manager's best interest to _______________.

A. remove all dissatisfiers and promote an environment that promotes self-direction

B. attempt to create a path for the employee to achieve this goal

C. attempt to redirect the subordinate's efforts toward relatedness needs

D. attempt to redirect the subordinate's efforts toward relatedness or existence needs

Question 2 of 30 1.0/ 1.0 Points According to Herzberg's two-factor theory the _________.

A. absence of satisfiers doesn't prove highly dissatisfying

B. absence of satisfiers is highly dissatisfying

C. absence of satisfiers can be addressed by providing additional hygiene factor items

D. level of motivation can be determined by one's placement on the satisfactiondissatisfaction continuum

According to the two-factor theory of motivation, pay is generally considered a _______________.

A. hygiene factor

B. motivator

C. first order outcome

D. None of the above

Question 4 of Alderfer's ERG theory of motivation differs from Maslow's need hierarchy _______________.

A. on how the "comparison other" are determined

B. on how people move through the different levels of needs

C. on what is considered a dissatisfier

D. All of the above

Question 5 Alderfer's ERG theory of motivation presents that there are _______________.

A. five levels needs: physiological, safety, belongingness, esteem, and selfactualization

B. three levels of needs: physiological, social, and growth

C. three levels of needs: existence, relatedness, and growth

D. None of the above

Question 6 Applying Herzberg's two-factor theory, an employee who is paid well, has job security, has good relationships with co-workers and the supervisor but is not given any challenging assignments and is very bored with his/her job is likely to have _______________.

A. low job dissatisfaction, high job satisfaction

B. high job dissatisfaction, low job satisfaction

C. low job dissatisfaction, low job satisfaction

D. high job dissatisfaction, high job satisfaction

Question 7 Points Content theories of motivation _______________.

A. focus on the factors within the person that energize, direct, sustain, and stop behavior

B. attempt to determine the specific needs that motivate people

C. describe and analyze how behavior is energized, directed, sustained, and stopped by factors primarily external to the person

D. Both A and B

Question 8 of Critiques of Herzberg's theory include _______________.

A. a view that it oversimplifies the nature of job satisfaction

B. that little attention is directed toward testing the theory's performance implications

C. questions regarding its generalizability D. All of the above

Question 9 Herzberg's original research on the two-factor theory was based upon _________.

A. a worldwide survey of IBM employees

B. a group of 200 accountants and engineers

C. 208 employees working in 13 different jobs in a telephone company

D. None of the above

Question 10 Herzberg's theory identifies two factors. These two factors have been referred to as _______________.

A. dissatisfiers and satisfiers

B. hygiene and motivators

C. extrinsic and intrinsic

D. All of the above

Question 11 Maslow's theory assumes _______________.

A. a person only progresses up the need hierarchy once his lower-level needs have been effectively met

B. if a person is continually frustrated in attempts to satisfy growth needs, relatedness needs reemerge as a major motivating force, causing the individual to redirect efforts toward exploring new ways to satisfy this lower-order need category

C. hygiene factors may dissatisfy but will not lead to motivation

D. Both A and B

Question 12 Maslow's theory assumes _______________.

A. that a person attempts to satisfy the more basic needs before directing behavior toward satisfying upper-level needs

B. lower-order needs must be satisfied before a higher-order need such as selfactualization begins to direct a person's behavior

C. a satisfied need ceases to motivate

D. All of the above

Question 13 One apparent weakness of Herzberg's two-factor theory of motivation is that its findings haven't been replicated by other researchers. True /False

Question 14 Process motivation theories include Herzberg's, Vroom's and Skinners' work. True/ False

Question 15 Process theories of motivation _______________.

A. focus on the factors within the person that energize, direct, sustain, and stop behavior

B. attempt to determine the specific needs that motivate people

C. describe and analyze how behavior is energized, directed, sustained, and stopped by factors primarily external to the person

D. Both A and B

Question 16 Process theories of motivation focus on the factors within the person that energize, direct, sustain, and stop behavior. True/ False

Question 17 Points Research has indicated that High n Ach persons prefer: _______________.

A. to avoid easy performance goals

B. to avoid difficult performance goals

C. Both A and B

D. None of the above

Question 18 The Thematic Apperception Test (TAT) assess individual differences in _______________.

A. the need for achievement, need for power, and need for affiliation

B. the need for existence, relatedness, and growth factors.

C. preferences for intrinsic and extrinsic rewards

D. individual position within the hierarchy of needs

Question 19 The Thematic Apperception Test (TAT) is _______________.

A. an example of a critical incident tool

B. a projective test

C. an introspective test

D. None of the above

The Thematic Apperception Test (TAT) is a projective test that was used to establish the viability of Herzberg's Two-Factor Theory. True/ False

Question 21 of 30 1.0/ 1.0 Points The essence of equity theory is that employees compare their efforts and rewards with those of others in similar work situations. True/ False

Question 22 The frustration-regression process is associated with the _______________ theory of motivation.

A. expectancy

B. ERG

C. two-factor

D. None of the above

23 The process theories of motivation describe how employees are motivated or how they select behaviors to meet their needs and determine whether they made the most successful choice. True/ False

Question 24 The two factors within Herzberg's theory are labeled motivators and hygiene. True/ False

Question 25 Unlike Maslow's hierarchy, Aldfer's ERG theory can claim empirical verificationTrue /False

Question 26 While both Maslow and Alderfer offers five-level need hierarchies, Alderfer states that there is also a frustration-regression process at work that plays a major role in motivating people. True/ False

Question 27 Points Within Herzberg's two-factor theory, "hygiene factors" include all of the following except _______________.

A. status

B. opportunities for advancement

C. fringe benefits

D. policies and procedures

Question 28 Within Herzberg's two-factor theory, "motivators" include all of the following except _______________.

A. meaningful work

B. feeling of achievement

C. opportunities for growthD. Pay Answer Key:

D

Question 29 Within the equity theory, the "comparison other" may be any individual(s) or group used by "Person" as a referent regarding the ratio of inputs and outcomes. True/ False

Question 30 _____________ theory implies that individuals are motivated to engage in behavior to satisfy one of the three sets of needs.

A. Expectancy

B. EGR

C. ERG

D. Egalitaria