Question 1)

An employee of Relajada S.A. has a contract for five weeks of annual leave per year. Last year, a particular employee was very bored during vacation, so he decided to return to work after two weeks off. To align the interests of its employees with its own, Relajada S.A. decides to grant an additional week of vacation to its employees if the profitability target is reached. This benefit is not redeemable for its cash equivalent, nor can it be transferred to another person, and must be taken this year.

What will be the likely effect of this additional week on the productivity and motivation of the particular employee in question?

Select one alternative:

A. It will have a marked positive effect, as this additional week of vacation is a good incentive to motivate the employee

B. It will have a marked positive effect, because the employee will catch the joy of his or her colleagues.

C. There will be no effect, this additional week of vacation will not motivate the employee.

The additional week of vacation cannot be considered an incentive.

Question 2)

A company decides to implement an incentive compensation system. Which of the following incentive plans should in the long run cause the motivation of all employees to increase significantly?

Select one alternative:

A. Base salary and commission based on sales for the year for all.

B. Base salary, bonus based on ROA for the period, and stock options expiring in one year, for all

C. Base salary, bonus based on ROA for the year, and stock options expiring in 5 years, for everyone

D. None of the above

Question 3)

What are the 4 perspectives of the CMI? Select one alternative:

A. People, Technology, Infrastructure, Financial

B. Strategic, Missional, Support, Stakeholders

C. Financial, Customers, Processes, People (Learning)

D. Mission, vision, values, objectives.

Question 4)

Which of the following statements best defines "Managerial Control":

Select one alternative:

A. It is only important for very large companies

B. It seeks to keep the company's direction towards its objectives under control.

C. It only deals with detecting and correcting deviations.

D. Seeks to exercise coercive control over the company.

Question 5)

The incentives that an organization offers to its members:

Select one alternative:

A. They are more important for those people who are at the operational levels of the organization.

B. They never generate inappropriate behavior

C. They are not part of the management control system

D. They can be monetary or non-monetary

Question 6)

What does the following statement refer to: "The company seeks to be the largest wine producer in Latin America"?

Select one alternative:

A. Mission

B. Vision

C. Strategy

D. Strategic planning.

Question 7)

Suppose a company detects, through the DuPont analysis, that its Asset Turnover is lower than the average Asset Turnover of the industry in which it operates. According to the DuPont model, two of the next components to analyze are:

Select one alternative:

A. Inventory turnover and required rate of debt.

B. Accounts receivable turnover and operating margin.

C. Gross margin and selling and administrative expenses

D. Fixed Assets Turnover and Inventory Turnover

Question 8)

Who was (were) the author(s) of the BSC?

Select one alternative:

A. Charles and Chaplin

B. Deming

C. Kaplan and Norton

D. Peter Drucker

Question 9)

How many are the perspectives of the BSC?

Select one alternative:

3

5

6

4