Question 1	Discuss at least one (1) organisational policy and procedure for project quality that you can use in the workplace.
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Question 2	Identify a continuous improvement process within your workplace and explain briefly how it is implemented.
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Question 3	Identify a quality assurance process within your workplace and explain briefly how it is implemented.
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Question 4	Identify a quality control process and explain briefly how it is implemented in your workplace
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Question 5	Select the correct answer: Quality criteria may be developed based on which of the following? a) reliability, usability and functionality b) attractiveness and specific design features c) innovation, timeliness and value for money d) economic sustainability e) all of these.
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Question 6	For each of the following, explain how the following quality management tools and methodologies could be applied to the projects in your industry and/or workplace: Cause and effect diagram Root cause analysis Control chart Lean management
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Question 7	Identify three (3) quality standards that apply to your workplace and/or industry. Explain what each standard means and its place in the project life cycle.
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