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QUESTION 1 Distinguish between Total Quality and Traditional views of quality. (10 marks) QUESTION 2 Elaborate on any TWO (2) of Demings Fourteen Points with

QUESTION 1

Distinguish between Total Quality and Traditional views of quality.

(10 marks)

QUESTION 2

Elaborate on any TWO (2) of Demings Fourteen Points with relevant examples.

(10 marks)

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