Question 1

Evolutionary change can be described as __________change.

Select one:

a. Revolutionary

b. Radical

c. Gradual

d. Drastic

Clear my choice

Question 2

The following are practices and behaviours of exceptional leaders except .

Select one:

a. modeling the way

b. risk avoidance

c. enabling others to act

d. inspiring a shared vision

Question 3

The beliefs and values shared by people in an organisation are called .

Select one:

a. Corporate culture

b. Perceptions

c. Attitudes

d. Group think

Question 4

Which theory of leadership is characterised by assertiveness, average height and emotional boldness?

Select one:

a. Laissez faire

b. Attribution theory

c. Contingency theory

d. Traits theory

Question 5

With which category of employees is delegation most appropriate in line with the Hersey and Blanchard's leadership cycle model's four (4) quadrants?

Select one:

a. Semi-skilled employees

b. Experienced employees

c. Unskilled employees

d. Volunteers

Question 6

Mr. Nkosi is the Chief Executive Officer (CEO) of Furniture SA. He forced his Chief Financial Officer (CFO) to sign a tender approving the company that belongs to Mr. Nkosi's cousin, Timber Trading Pty ltd, to supply timber to their company. What kind of political behaviour is shown here?

Select one:

a. Back stabbing

b. Purging

c. Referent power

d. Undue influence

Question 7

Select the approaches for managing diversity. i. The golden rule approach; ii. The 'right the wrongs' approach; iii. The 'value of differences' approach; iv. The divide and rule approach

Select one:

a. i, ii & iii

b. i, ii & iv

c. i & ii

d. i, iii & iv

Question 8

A manager who believes his own belief system should dominate is displaying tendencies of_______.

Select one:

a. racism

b. monoculture

c. pluralism

d. ethno-relativism

Question 9

Primary dimensions of diversity include the following: i. age; ii. race; iii. income; iv.gender

Select one:

a. i, iii & iv

b. i, iii & iv

c. i, ii & iv

d. i & ii

Question 10

Media24, Naspers' print media powerhouse, holds farewell parties at the end of each year for their workforce. This practice is an example of a that embodies the corporate culture of the company.

Select one:

a. symbol

b. assumption

c. language

d. ritual

Question 11

Efforts for change in organisations fail because of .

Select one:

a. clarity of objectives and purpose

b. too much complacency

c. the presence of an exciting vision

d. conducive environment and team effort

Question 12

Organisations characterized by fraud, negligence and general ill-discipline in their operations signify unhealthy corporate culture. These acts constitute to the organisation.

Select one:

a. a liability

b. No correct option provided

c. a profit

d. an assets

Question 13

______________ refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.

Select one:

a. Innovation

b. Creativity

c. Imagination

d. Interpretive thinking

Question 14

_____________ is the process of taking a creative idea and turning it into a useful product, service, or method of operation.

Select one:

a. Interpretive thinking

b. Creativity

c. Imagination

d. Innovation

Question 15

Which of the following is NOT a cultural variable that supports innovation?

Select one:

a. High external controls

b. Acceptance of ambiguity

c. Tolerance for the impractical

d. Focus on ends, not means

Question 16

Which kind of change is proactively conceived and executed in anticipation of future events and developments?

Select one:

a. Revolutionary change

b. Reactive change

c. Evolutionary change

d. Planned change

Question 17

Factors that influence both job satisfaction and the performance of subordinates without these being derived in any way from a leader are known as .

Select one:

a. Transformational leadership

b. Substitutes for leadership

c. Female leadership

d. Attribution theory of leadership

Question 18

Identify an approach to diversity designed to level the playing field in the workplace for all employees to encourage workplace diversity.

Select one:

a. Promotion

b. Segregation

c. Affirmative action

d. Regression

Question 19

Differences among individuals performing jobs at same workplace are classified as _______.

Select one:

a. employment

b. cultural unemployment

c. diversity

d. opportunity

Question 20

The significant events people live through together contribute to formation of their worldview, values, and communication preferences. This is an example of ___________.

Select one:

a. co-cultural differences based on gender

b. co-cultural differences based on race

c. co-cultural differences based on age

d. co-cultural differences based on ethnicity

Question 21

Which of the following are central tenets of diversity management?

Select one:

a. It is concerned with eliminating race and sex discrimination

b. All

c. It is internally driven rather than externally imposed

d. It is focused on collective group representation

Question 22

The cultural characteristic that encompasses how we perceive the nature of the world around us, our relationship to that world, and the purpose of life is the characteristic of ________________.

Select one:

a. worldview

b. individualism versus collectivism

c. uncertainty avoidance

d. power distance

Question 23

Intracultural communication is ___________.

Select one:

a. the basis for all encounters in group communication

b. among individuals from the same culture or co-culture

c. all

d. among individuals from different cultures or co-cultures

Question 24

Which of the following is NOT one of the central tenets of diversity management?

Select one:

a. It is concerned equality not diversity

b. It addresses total culture, not systems and processes

c. It is the responsibility of everyone in the organisation, and not just personnel managers

d. It is focused on individuals not groups

Question 25

Type of discrimination which occurs when applicants for a job are refused and prioritizing protected class individuals is classified as _____________.

Select one:

a. affirmative discrimination

b. diversified discrimination

c. individualistic discrimination

d. reverse discrimination