Question 1

Explain with examples the five (5) stages of group development.

(25 marks)

Question 2

Bryan has been working for Habib Jewels for almost 12 years. He is well known for his skills in precision cutting of diamonds. The Company recognize his skills and expertise. However, Bryan is reluctant to share his knowledge and skills in cutting diamonds to his juniors.

1. Explain Bryans behaviour in terms of sources of power.
   15. marks)
2. Suggest what the management can do to change the behavior of Bryan and otherworkers like him.
   15. marks)

Question 3

With the help of a diagram, explain the communication process in an organisaion.

(20 marks)

Question 4

Leadership effectiveness depends on the appropriate matching of leadership behaviour to the followers level of maturity. Using the Hersey-Blanchard Situational Leadership Theory, explain the statement. You may also use the Situational Leadership Curve diagram to explain.

(25 marks)