Question 1: Illustrate the following quote with an example from your experience: "[Schein] defined organizational culture as a pattern of basic assumptionsinvented, discovered, or developed by a given group as it learns to cope with its problems of external adaptation and internal integrationthat has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems."

Question 2: Agree or disagree; why? "Clearly, not all new ideas will work out as hoped, so ideas that lead to dead-ends are an inevitable part of the innovation process. Unfortunately, most organizational cultures seek to blame individuals who fail, rather than accepting occasional failures and attempting to learn from the experience."

Question 3: Agree or disagree; provide an example. "Since organizations are so central to our lives and since they are so important to the fate of humanity, it is imperative that they function well. However, the organizations of the 21st century are not agile enough to deal with the unpredictable and increasingly volatile nature of the environments that they occupy."

Question 4: Agree or disagree; why? "If the organization overemphasizes accountability, innovation suffers. And if innovation is the sole focus, accountability is ignored."