Question 1

In Australia there are three levels of government. What are those three levels?

Give two areas of responsibility for each level of government:

Level of government __________________________________________________

Area of responsibility _________________________________________________

Area of responsibility _________________________________________________

Level of government __________________________________________________

Area of responsibility _________________________________________________

Area of responsibility _________________________________________________

Level of government __________________________________________________

Area of responsibility _________________________________________________

Area of responsibility _________________________________________________

Question 2

Describe the following terms:

Code of practice

Service charter

Contract

Question 3

What is Public Liability insurance?

Question 4

What is Professional indemnity insurance?

Question 5

In Australia, superannuation contribution by employers into employee superannuation accounts is compulsory at what rate?

Question 6

What is the main Act of Federal Parliament with regard to consumer protection?

Question 7

In general, in Australia a person must be over what age to purchase or consume Liquor?

Question 8

What government body is responsible for Food Standards in Australia?

Question 9

Under what circumstances would it be necessary for a cafe to purchase a music licence?

Question 10

Describe the difference between a policy and a procedure by describing what a policy is and what a procedure is:

A Policy is:

A Procedure is:

Question 11

Give two areas of legal compliance that a waiter will need to be trained and informed in, to carry out their job correctly:

Question 12

Name two areas of the 'Equal Employment Opportunity' legislation that staff need to be aware of: