Question 1

In Low contect cultures, people experience personal closeness and contact, often from warmer climates.

True

False

Question 2

Interactional synchrony refers to the mirroring of each other's nonverbal behaviour by communication partners.

True

False

Question 3

Territoriality is the study of how animals and humans use space and objects to communicate occupancy or ownership of space.

True

False

Question 4

Perception checking is asking someone whether your interpretation of their a nonverbal behaviour is accurate.

True

False

Question 5

Euphemism is a mild or indirect word substituted for one that describes something vulgar, profane, unpleasant, or embarrassing.

True

False

Question 6

_________ prefer to focus on the emotions and feelings communicated verbally and nonverbally by others.

A - Relational listeners

B- Critical listeners

C - Analytical listeners

D - Task-oriented listeners

Question 7

Illustrators are nonverbal cues that have a specific, generally understood meaning in a given culture and may substitute for a word or phrase.

True

False

Question 8

Clarifying response helps to seek greater understanding of another's message and confirms that he or she is worth your time and trouble.

True

False

Question 9

Malapropism refers to a confusion of one word or phrase for another that sounds similar.

True

False

Question 10

Compassionate Listening is open, judgmental, and defensive listening.

True

False

Question 11

Analytical listeners - withhold judgment, listen to all sides of an issue, and wait until they hear the facts before reaching a conclusion.

True

False

Question 12

Denotative meaning refers to the personal and subjective meaning of a word.

True

False

Question 13

Jargon refers to a shared language of terms used within a subgroup.

True

False

Question 14

Proxemics is the study of how close or far away from people and objects people position themselves.

True

False

Question 15

Social Decentring is listening to evaluate the appropriateness, value, or importance of information.

True

False

Question 16

Immediacy refers to the feelings of liking, pleasure, and closeness communicated by such nonverbal cues as eye contact, forward lean, touch, and open body orientation.

True

False

Question 17

Selective listening is about letting pre-formed biases, prejudices, expectations, and stereotypes cause us

to hear what we want to hear, instead of listening to what a speaker actually said.

True

False

Question 18

_____________ is a complex process of selecting, attending to, constructing meaning from, remembering, and responding to verbal and nonverbal messages.

A - Writing

B - Listening

C - Reading

D - Speaking

Question 19

Paraphrasing is a verbal summary of the key ideas of your partner's message that helps you check the accuracy of your understanding.

True

False

Question 20

Static evaluation refers to pronouncing judgment on something without taking changes into consideration.

True

False

Question 21

Kinesics is about the study of human movement and gesture.

True

False

Question 22

Ambush listener is a person who is overly critical and judgmental when listening to others.

True

False

Question 23

connotative meaning refers to the restrictive or literal meaning of a word.

True

False

Question 24

Task-oriented listeners - interested in focusing on a specific outcome or task and like messages delivered succinctly with a "bottom line".

True

False

Question 25

Capitalization, ALL CAPITAL LETTERS is like shouting and should be used carefully for emphasis only.

True

False

Question 26

Polarization refers to describing and evaluating what we observe in extremes, such as good or bad.

True

False

Question 27

Dominance refers to power, status, and control communicated by such nonverbal cues as relaxed posture, greater personal space, and protected personal space.

True

False

Question 28

Linguistic determinism is about how use of language determines or influences thoughts and perceptions.

True

False

Question 29

Critical listeners - prefer to listen for the facts and evidence to support key ideas and an underlying logic; they also listen for errors, inconsistencies, and discrepancies.

True

False

Question 30

Emotional Noise is form of communication interference caused by emotional arousal.

True

False