Question #1

In the current online environment an issue for businesses is how to deal with cybergrippers - those who complain in cyberspace about products, services, or activities. These sites are sometimes called "suck" sites and are established solely for the purpose of criticizing the products or services sold by a specific company. In some cases, they have been used to maliciously harm the reputation of a competitor. How might a company respond to malicious or false attacks from "suck" sites?

Question #2

From a philosophical standpoint, do you think the law should allow companies to include mandatory alternative dispute resolution [ADR] provisions in their contracts? After all, many consumers do not even read the contracts that they sign, and those that do probably do not understand the legal implications of a mandatory ADR provision. Please explain your answer. Does society in some way benefit [or suffer] from having mandatory ADR provisions in contracts? Do you have any real-life examples of mandatory ADR?