Question 1 Literature in Business Communication evident that internal and external flow of communication in organizations through formal and informal channels are directly contributes in organization performance, literature also highlights the importance of effective media choices in organizations, and make us understand how to overcome typical barriers to organizational communication. Literature in Business Communication also help us understand how effective nonverbal communication can help in advancing an individual career. (a) Critics complain that texting and instant messaging lead to textspeak, poor writing characterized by acronyms, abbreviations, and emoticons. Others have claimed that emoji help supply important missing cues in lean media channels that are "toneless" otherwise. What do you think? Explanation supported by logical arguments is required. (07 marks) (b) What arguments could you give for or against the idea that body language is a science with principles that specialists can interpret accurately? (08 marks)