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Question 1 Management is a universal activities and manager often assumes multiple management roles. Mintzberg observed that manager's activities can be categorized into various management

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Question 1 Management is a universal activities and manager often assumes multiple management roles. Mintzberg observed that manager's activities can be categorized into various management roles. Based on Mintzberg's research, define the various roles that manager perform in an organizations (20 marks) Question 2 Explain the difference between efciency and effectiveness. Which one is more importance for organizational performance? (10 marks) Question 3 . . . . Managers are often referred to as a deCISion makers and every organization grows prospcrs or falls as a result of decisions by its managers" (Daft, 2001). Answer the following questions: a) Define decisionmaking and explain why it is an important component of good management (6 marks) b) Briefly describe the type of decision style used by managers (12 marks) (Total: 18 marks)

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