Question 1:

Mark works at EFG, Inc. and has access to sensitive stock market information. Mark often uses that information to make decisions about when to buy and sell stocks, often before the public has any such information. Which of the following describes Mark's actions?

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Part 1

A.

Insider trading

B.

Consumerism

C.

Philanthropy

D.

Identity theft

E.

Whistle-blowing

Question 2:

__________ occur(s) when an employee witnesses illegal or unethical actions within the company and chooses to reveal the evidence through formal means such as the media or the authorities.

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Part 1

A.

Conflicts of interest

B.

Whistle-blowing

C.

Affirmative action

D.

Ethical lapses

E.

Insider trading

Question 3:

Amanda works at a retail store in the mall. She has recently been promoted and now is in charge of opening and closing the store, which involves handling money. After counting the money from the register at the end of the day, she comes up with an extra $25 that somehow wasn't accounted for. Since the money isn't officially recorded, she wonders whether it would be okay to take the money or whether she should put the money in the bank and explain the situation to her boss in the morning. She decides that she deserves the extra money for her hard work and pockets the $25. Which of the following describes Amanda's actions?

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Part 1

A.

Whistle-blowing

B.

Identity theft

C.

Ethical dilemma

D.

Conflict of interest

E.

Ethical lapse

Question 4:

Practicing good business ethics involves all of the following EXCEPT ________.

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Part 1

A.

not causing harm to others

B.

putting personal interests above those of other stakeholders

C.

competing fairly and honestly

D.

being transparent

E.

communicating truthfully

Question 5:

Which of the following terms describes a scenario in which an individual is given multiple conflicting options, each with valid arguments, and is forced to make a decision between those options even though each option may be unfavorable?

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Part 1

A.

Transparency

B.

Moral interval

C.

Ethical lapse

D.

Ethical dilemma

E.

Conflict of interest

Question 6:

Choosing the option that delivers the maximum good for the maximum number of people describes the ________ approach to resolving ethical dilemmas.

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Part 1

A.

individual responsibilities

B.

justice

C.

utilitarianism

D.

common good

E.

individual rights

Question 7:

The top managers at ABCD International have always believed that every business has responsibilities to the community in which it does business beyond chasing the profits. This refers to ________.

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Part 1

A.

philanthropy

B.

assistive technologies

C.

minimalist view

D.

corporate social responsibility

E.

strategic corporate social responsibility

Question 8:

_________ involves a company's contributing funds, volunteer time, products, and services to causes or establishments without concern for immediate company advantages.

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Part 1

A.

Philanthropy

B.

Consumerism

C.

Transparency

D.

Affirmative action

E.

Strategic CSR

Question 9:

A company developing an internship program to help improve the workforce and to train potential employees for valuable roles within the company is an example of _______.

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Part 1

A.

philanthropy

B.

strategic CSR

C.

affirmative action

D.

transparency

E.

consumerism

Question 10:

Which one of the following examples is NOT correct in distinguishing philanthropy from strategic corporate social responsibility?

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Part 1

A.

If a company uses company facilities for organizing a charity event, it is considered philanthropy.

B.

If a company makes choices to address social concerns while trying to gain a competitive advantage, it is considered strategic corporate social responsibility.

C.

If a company supports the arts in its hometown to enhance cultural richness, it is considered philanthropy.

D.

If a company invests in "assistive technologies," it is considered strategic corporate social responsibility.

E.

If a company helps develop the workforce by supporting job training efforts, it is considered generic philanthropy.

Question 11:

Which of the following views of corporate social responsibility involves a reaction to pressures from activists?

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Part 1

A.

Defensive CSR

B.

Minimalist CSR

C.

Simply CSR

D.

Proactive CSR

E.

Cynical CSR

Question 12:

Top managers at InfoAll, Inc., believe deeply that they have responsibilities beyond making a profit. They back their beliefs with specific actions taken on their own initiative. This describes which approach to CSR?

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Part 1

A.

Cynical

B.

Proactive

C.

Defensive

D.

Greenwash

E.

Minimalist

Question 13:

A business accused of negligent behavior that markets itself as being socially responsible without making significant enhancements in its business practices is employing a(n) __________ approach to CSR.

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Part 1

A.

proactive

B.

defensive

C.

ethical

D.

cynical

E.

minimalist

Question 14:

Which one of the following statements is NOT accurate in describing approaches to CSR?

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Part 1

A.

A company is simply being defensive when it engages in CSR while in the glare of public criticism.

B.

According to supporters of the minimalist approach to CSR, tax-deductible gifts to social causes are a contribution of businesses.

C.

Many companies face pressure from a variety of activists and nongovernmental organizations.

D.

One of the possible approaches to CSR is purely cynical.

E.

Companies can engage in proactive CSR and still receive criticism from advocacy groups.

Question 15:

Among the four perspectives on corporate social responsibility, which one results in both philanthropy and strategic CSR?

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Part 1

A.

Companies participate in CSR only after being disgraced or forced into it.

B.

Companies do not have social duties beyond following the law.

C.

Companies have a duty to help society, in addition to simply paying taxes and following the law.

D.

Companies use CSR as a marketing trick to divert attention from their selfish behavior.

E.

Companies do not have social duties beyond making money.

Question 16:

Which of the following represents a specific procedure set in place to allow companies some independence in dealing with the environmental influence of toxins and emissions?

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Part 1

A.

Affirmative action

B.

Sustainable development

C.

Strategic CSR

D.

Transparency

E.

Cap and trade

Question 17:

___________ is a movement that insists companies take into account customer demands and interests.

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Part 1

A.

Strategic corporate social responsibility

B.

Philanthropy

C.

Insider trading

D.

Affirmative action

E.

Consumerism

Question 18:

Which one of the following statements about consumerism is NOT accurate?

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Part 1

A.

At the federal level, a "bill of rights" for consumers started a wave of consumer-related legislation.

B.

Consumerism is a movement that puts pressure on businesses to take into account customer needs and interests.

C.

Consumerism prompted many businesses to create customer affairs departments.

D.

Consumerism prompted state and local agencies to set up agencies.

E.

Consumerism is a synonym for materialism.

Question 19:

Which of the following involves corruption in which private information is stolen and manipulated in order to acquire types of financing as well as to commit other methods of fraud?

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Part 1

A.

Insider trading

B.

Consumerism

C.

Discrimination

D.

Cap and trade

E.

Identity theft

Question 20:

Fundamental consumer rights that form the basis of much of the consumer-related legislation in the United States include all of the following EXCEPT __________.

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Part 1

A.

the right to sustainable development

B.

the right to be informed

C.

the right to be heard

D.

the right to choose which products to buy

E.

the right to buy safe

productsand

to buy them safely

Question 21:

The right to buy safe products and to buy them safely includes __________.

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Part 1

A.

the right of protection from identity theft

B.

the right to know the true price of goods or services

C.

the right to demand attention

D.

the right to voice concerns

E.

the right to choose products

Question 22:

Aaron was in an accident a few years ago and is now in a wheelchair. Although being in a wheelchair does not affect his ability to work, he finds getting hired and obtaining promotions difficult. Aaron is most likely a victim of ___________.

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Part 1

A.

consumerism

B.

an ethical lapse

C.

discrimination

D.

affirmative action

E.

transparency

Question 23:

While still controversial, _____________ was created to encourage organizations to hire and promote individuals whose economic success may have been otherwise hindered through established practices.

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Part 1

A.

cap and trade

B.

strategic CSR

C.

consumerism

D.

affirmative action

E.

transparency

Question 24:

Which legislation addresses job discrimination?

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Part 1

A.

The Civil Rights Act of 1964

B.

Occupational Safety and Health Act of 1970 (OSHA)

C.

The Civil Rights Act of 1991

D.

The Consumer Product Safety Act (1972) (CPSA)

E.

Americans with Disabilities Act (ADA)

Question 25:

Which of the following statements INNACURATELY describes one of the responsibilities of businesses toward their employees?

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Part 1

A.

The EEOC is responsible for monitoring hiring practices and investigating complaints of job-related discrimination.

B.

Affirmative action programs guarantee equal opportunities in housing, transportation, education, employment, and other areas for people in the United States who have disabilities.

C.

Disability is a broad term that refers not only to those with physical handicaps but also those with cancer, heart disease, diabetes, epilepsy, HIV/AIDS, drug addiction, alcoholism, emotional illness, and other conditions.

D.

The federal ADA guarantees equal opportunities to people in the United States who have disabilities.

E.

OSHA has standards that govern everything from hazardous materials to ergonomics.