QUESTION 1 Non-routine operating decisions can be made following a general process. Steps in the process are shown in the right-hand column. Various examples of the steps are shown on the left. Match each example with the appropriate step. There is only one correct answer for each of the examples Constrained resources a, Identity and apply relevant quantitative analysis techniques Customer information sharing b. Identify and analyze qualitative factors Delivery timeliness c. Identify the type of decision managers make Evaluate information quality d. Consider quantitative and qualitative information to make a decision Linear programming Make or buy Product emphasis Product quality Regression analysis Special order