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Question 1 Not yet answered Points out of 5 Flag question Question text The role of communication is central in the mediation process Select one:

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The role of communication is central in the mediation process

Select one:

a. false

b. true

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Theorists and practitioners suggest the mediator

Select one:

a. neither of these

b. both of these

c. facilitate and encourage open, direct, communication

d. clarify communication

Question3

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Open sharing of information with the mediator and fathers can lead to finding areas of common interest.

Select one:

a. true

b. false

Question4

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Couples who mediate their agreement return to the court to have those agreements altered more frequently than those who choose the adversarial system

Select one:

a. false

b. true

Question5

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Parties who engage in the below behavior are less successful in finding a mutually satisfactory agreement

Select one:

a. interruptions

b. criticism

c. both of these

d. neither of these

Question6

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There was a twenty-five percent increase from 1980 to 1981 in the number of divorce mediations conducted in the United States.

Select one:

a. false

b. True

Question7

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Theorists and practitioners concur on a variety of behaviors that can be labeled competitive or disruptive to the mediation process, including:

Select one:

a. blaming, fault-finding, accusing

b. attacking the other person

c. all of these

d. dominating the conversation

Question8

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By offering suggestions, the mediator indicates to the parties perceived areas of agreement and allow them to agree with the solutions without appearing weak in their negotiation attempts

Select one:

a. true

b. false

Question9

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Several states, including ________ do require divorcing parties to mediate child-custody issues.

Select one:

a. Minnesota

b. all of these

c. Kansas

d. California

Question10

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Supportive remarks point out common interest and help increase the parties' sensitivity toward similarities in beliefs and values.

Select one:

a. false

b. true

Question11

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By offering suggestions, successful parties, are indicating a willingness to cooperate and negotiate as well as search for mutually acceptable solutions that maximize the needs of both of them.

Select one:

a. false

b. true

Question12

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Strategies are cognitive in nature, they are what the speaker intends to accomplish

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a. false

b. true

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Mediators who are successful spend more time discussing possible solutions and terms of the final agreement and less time making behavioral prescriptions, explaining mediation, and making or requesting disclosures of feelings than do mediators who are unsuccessful.

Select one:

a. false

b. true

Question14

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Tactics are not the actual communicative behaviors enacted to achieve the strategic goal.

Select one:

a. false

b. true

Question15

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When a party discloses their thoughts and feelings

Select one:

a. their expectations are clarified

b. all of these

c. the possibility of identifying mutually acceptable solutions is increased

d. their needs are identified

Question16

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During successful sessions, the mediator solicits nearly twice as many disclosures as she does during unsuccessful sessions.

Select one:

a. true

b. false

Question17

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Couples who mediate their agreements return to the courts to have those agreements altered much less frequently than those who choose the adversarial systems.

Select one:

a. False

b. True

Question18

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Successful mediators use significantly more

Select one:

a. all of these

b. recommendations statements

c. summarizing other behaviors

d. search for information behavior

Question19

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Research by Pearson and Thoennes (1982a; 1982b;1984, 1985) shows that individuals with mediated agreements are more satisfied with the process than those who choose traditional adversarial routes.

Select one:

a. false

b. true

Question20

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Supportive remarks are those statements that indicate

Select one:

a. both of these

b. understanding

c. common interest and goals

d. neither of these

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