Question 1 of 10 1 Point In situations that demand that employees remain calm and disruption be minimized, which style of conflict handling will have the best outcome? Select the correct response: O Avoidance O Accommodation Compromise Collaboration Continue >Question \"ID of i0 'l Point Which one is not a characteristic of integrative negotiation? Select the correct response: Creating new value Hidden interests Winwin attitude Mutual gain Question 2 of 10 '1 Point A negotiator's BATNA (Best Alternative to a Negotiated Agreement) determines the point at which a negotiator is prepared to; Select the correct response: I - Agree to other party's proposal - Walk away and explore an alternative option Continue to negotiate 6) Explore alternatives within the negotiation Question 3 of 10 1 Point General characteristics of a good negotiator generally will not include? Select the correct response: Active listening Unbiased Approach O Show weakness O Control emotionsQuestion 4 of 'l O i Point Closing the negotiation is an art and a skilled negotiator knows when to exit the negotiation, Which of the following should be followed for best outcome of a negotiation process? Select the correct response: Exit at any time and don't wait till the end Exit when you feel you are being forced in to a decision Exit when you feel that your interests are not aligned with the outcome of the negotiation All the above Question 5 of 'IO 1 Point Distributive bargaining involves: Select the correct response: 0 Long term vision 0 Limited amount of resources 0 Varying amount of resources Question 6 of 10 t Point It can be challenging to find out the ZOPA because? Select the correct response: Negotiators use deception It involves complex mathematical calculations It can only be calculated after negotiation has reached a conclusion None of the above Question 7 of 10 t Point When negotiating the price of a house, you are probably using a bargaining strategy. Select the correct response: Distributive ' 7 Open Integrative ' 7 Closed Question 8 of 10 'l Point Which one of the following would harm a negotiation process? Select the correct response: Lack of trust Use of power and position Impatience G) All the above Question 9 of 10 1 Point BATNA can be significantly improved by? Select the correct response: Using body language and nonverbal cues during negotiation Make the resistance point known to the other party Exploring alternatives while negotiating Identify and improve alternative options before going into the negotiation