Question 1 Organisations are facing uncertainties and disruptions in business operations in the current economic and social environment with rapid changes. For example, during the Covid-19 pandemic, many business processes have been adjusted or even redesigned to incorporate various safety measures which bring various challenges in business operations. Lean Six Sigma is an effective methodology and tool which has been applied successfully in various organisations in process improvement. Appraise the use of this methodology in process improvement in an organisation/industry by selecting an organisation/industry and writing a case summary on the successful application of Lean Six Sigma in process improvement in the selected organisation/industry. The information about the case can be from various reliable sources, e.g., journal articles, publications of well-known organisations, government and industry reports, etc. Provide a summary on the case study. You need to include the following aspects in the summary: a. a brief description of the process in the organisation/industry, b. the problems/issues in the process, c. the improvement objective, d. the approach of Lean Six Sigma, e. the major steps of the approach, f. the achievement after improvement, g. the lessons learnt from the case study, etc.