Question 1. Provide a brief summary of the purpose of program management.

Question 2. What is a PMO?

Question 3. How does financial management differ in a program compared to a project?

Question 4. What is MSP (Managing Successful Programs)? Discuss its application.

Question 5. What does program benefits management entail?

Task 1 - Program Management Framework Application

There are number of Program Management frameworks that exist; as example, PMI

(Project Management Institute) based SPM (Standard for Program Management)

framework, TSO (The Stationary Office, UK Government) based MSP (Managing

Successful Programs) framework, University of Oxford Program Management

framework, George Washington University Program Management framework, Big 4

consultancy firm's Program Management framework etc.

Select one of the frameworks and develop a report that will:

compare evaluation and moderation methods applied to program management,

identify legislation and regulation related to the program context,

document program and project resource types, characteristics and supply,

explain program funding models,

a model for risk management standards and methodology.

Assume that the report is to be provided to your organisation's senior management team

and as part of a program is managing the following 3 projects:

Project 1 - Website redevelopment and hosting and maintenance services for

Destination: Australia

This project is for the technical upgrade of the Archives' website Destination: Australia.

In order to ensure the best value for money and optimal functionality (for the website and

related exhibition interactive) going forward, it is necessary for the website to be

transferred from a proprietary CMS to a commonly available CMS (including, but not

limited to, an Open Source CMS).

The website will enable the National Archives of Australia to collect user contributed data

about the photographic collection featured on the site. The interface must be modern,

engaging and user- friendly, designed to meet the needs of people of all ages, and

differing levels of computer and English literacy. The website must interact successfully

with an exhibition interactive via an existing API. There is an option for hosting,

maintenance and support services to be provided from contract execution until 31

December 2019.

Project 2 - Re-development of Intranet

A redevelopment of the Clean Energy Regulator staff Intranet into SharePoint 2013

Project 3 - Database for community engagement - Software As A Service Customer

Relationship Management system (SAAS CRM)

The National Radioactive Waste Management Facility project is currently in Phase 2,

best described as the technical assessment and continued community consultation

phase. One site has been chosen to progress to this stage while other as yet unknown

sites may also progress to this stage. The project team requires a database (Software

As A Service Customer Relationship Management system (SAAS CRM) to effectively

and confidentially manage large volumes of data, including names, addresses, opinions

of community members and contact details. This will assist in ongoing community

engagement.

The system must be fully operational (tried and tested) within two weeks of the

commencement of the proposed contract. The project, and related community

engagement, will be ongoing for years.

Access to maintenance and advice will be desirable.

The completed report for the program and specific projects within the program must

outline how the selected framework will be applied to:

1. Secure program funding

2. Resource the program

3. Measure, evaluate, and coordinate program progress

4. Ensure relevant legal and regulatory requirements are addressed

5. Anticipate and respond to changes

6. Manage program risks

The report must also outline all implementation, monitoring and evaluation processes.

Task 2 - Program Risk Management Plan

Assuming that your organisation has been awarded contracts to undertake the following

projects:

Project 1 - Website redevelopment and hosting and maintenance services for

Destination: Australia

This project is for the technical upgrade of the Archives' website Destination: Australia.

In order to ensure the best value for money and optimal functionality (for the website and

related exhibition interactive) going forward, it is necessary for the website to be

transferred from a proprietary CMS to a commonly available CMS (including, but not

limited to, an Open Source CMS).

The website will enable the National Archives of Australia to collect user contributed data

about the photographic collection featured on the site. The interface must be modern,

engaging and user- friendly, designed to meet the needs of people of all ages, and

differing levels of computer and English literacy. The website must interact successfully

with an exhibition interactive via an existing API. There is an option for hosting,

maintenance and support services to be provided from contract execution until 31

December 2019.

Project 2 - Re-development of Intranet

A redevelopment of the Clean Energy Regulator staff Intranet into SharePoint 2013

Project 3 - Database for community engagement - Software As A Service Customer

Relationship Management system (SAAS CRM)

The National Radioactive Waste Management Facility project is currently in Phase 2,

best described as the technical assessment and continued community consultation

phase. One site has been chosen to progress to this stage while other as yet unknown

sites may also progress to this stage. The project team requires a database (Software

As A Service Customer Relationship Management system (SAAS CRM) to effectively

and confidentially manage large volumes of data, including names, addresses, opinions

of community members and contact details. This will assist in ongoing community

engagement.

The system must be fully operational (tried and tested) within two weeks of the

commencement of the proposed contract. The project, and related community

engagement, will be ongoing for years. Access to maintenance and advice will be

desirable.

Your task is to write comprehensive Program Risk Management Plan that covers the

following:

Program Overview - This section defines the program vision, its business value, and

projected outcome. It may include a summary of the program scope, dependencies and

constraints. This introductory portion may also include success criteria for measuring

program outcomes.

Schedule Management - A roadmap or work breakdown structure may be included in

this section along with a description of how scheduling will be managed, updated, and

monitored. Roles and responsibilities related to scheduling should be made clear.

Change Management - Provide a clear process for handling program changes,

including who can submit change requests, how and where those requests will be

tracked, and who can approve changes.

Communications Management - A detailed communications plan can help prevent

project issues and ensure that information is distributed appropriately. Use this section to

define the frequency and type of communication to be provided, who will be providing

and receiving the communications, and other guidelines or expectations.

Cost Management - This section may include detailed information on program budget

and expenditures as well as the parties responsible for managing costs, who can

approve changes to the program budget, how project budgets will be measured and

monitored, and guidelines for reporting. Funding and funding issues.

Procurement Management - Describe responsibilities related to procurement

throughout a program lifecycle. Identify who is responsible for vendor relationships,

dealing with contracts, purchasing, and other activities.

Project Scope Management - Will the project scope be defined in a scope statement,

WBS, or another method? How will the scope be measured? Who is responsible for

managing and approving the program scope? Address these questions as well as any

guidelines related to the scope change process that were not identified in the change

management section.

Risk Management - Describe how risks will be reported, monitored, and assessed,

including how they can be submitted and who is responsible for dealing with them.

Staffing Management - This section lists program requirements for staffing, including

specific resources and the timeframes in which they are needed, plus training. It

describes how staff will be managed for the duration of the program.

Stakeholder Management - Use this section to identify stakeholders and strategies for

managing them, including who is responsible for collecting and reporting stakeholder

information.

Program Governance - Describe any governing groups, what authority they have, and

their responsibilities within the program. You can include information on how often they

will meet, how escalated decisions should be presented to and handled by the governing

groups, how their decisions will be communicated, and when program reviews will occur.