QUESTION 1

The following nine factors may contribute to student satisfaction at university:

1. An interesting subject assignment

2. A good teacher

3. A satisfying university social life

4. Good classroom conditions

5. The opportunity for advanced readings

6. Transparent university policy and procedures

7. Recognition from the university for effort and performance

8. The opportunity for volunteer placements

9. Subject grades Reflect on your experiences as a student at university.

With reference to Herzberg's twofactor theory, identify and discuss three factors from the above list that are most important for your satisfaction. In your answer explain whether you see the factors as hygienes or motivators? . What challenges might your university face in motivating students?

QUESTION 2 Reflect on your experiences working in a team for this subject's group assignment. With reference to relevant organisational behaviour literature covered in this subject, describe a conflict the group encountered and explain the conflict resolution style used to address it . Compare the effectiveness of the identified conflict resolution style with two other conflict resolution styles.

each of the questions with a maximum of 500w