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With the intention of being more proactive in your delivery of training and following a number of incidents (accidents and customer complaints) you need to

With the intention of being more proactive in your delivery of training and following a number of incidents (accidents and customer complaints) you need to make some choices regarding safety, hygiene and customer service training that your servers need to receive. What factors will you consider in designing, implementing and evaluating the training, and what factors will influence your choice of methods?

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