Question 1

Walmart has been recognized worldwide for its always low price strategy. Which of the following indicators is Walmart most likely to use in its BSC? Please select an alternative: A. Inventory turnover B. Amount of recycled waste C. Rate of introduction of new products. D. Store staff turnover. Question 2 Brooks Brothers stores are internationally known for their quality and exclusivity. What would be a customer perspective indicator that could be included in the Brooks Brothers BSC? Please select an alternative: A. Reward Rate B. Growth rate of new customers C. Store Item Return Rate D. All of the above Question 3 Which of the following conditions is a requirement for the success of the BSC?: Please select an alternative: A. Have stable sales B. Have an established brand C. Have a defined strategy D. All of the above Question 4 Consider a company that sells specialized equipment to the healthcare industry and whose value proposition is centered around exceptional customer service. Which of the following indicators is most likely to have appeared in the customer perspective of your BSC? Please select an alternative: A. Service team response speed B. Accounts payable turnover C. Efficiency in the production line D. Variation of the raw material purchase price. Question 5 The AAA company has defined that its strategy is based on product differentiation. Which of the following strategic objectives is not essential to implement the strategy? Please select an alternative: A. Customer satisfaction B. Image and Prestige C. Leadership in productive efficiency D.Product quality