Question 1

We've all heard the term "viral" before. This is very common terminology used in medical sciences denoting the spread of an epidemic. Recently, the term is often used for spreading of any multimedia contents such as video, photo, artwork via social media platforms. The same thing has also happened in the academic world, the term is called \"diffusion.\" (a) In the aspect of communication, discuss in what ways knowledge can be diffuse or transfer within and throughout the organisation systematically. What are the advantages and disadvantages of each approach? ( 15 ) (b) In your opinion, which comes first when it comes to managing knowledge, between technology and people? Justify your answer. (5) 2. In today's economy, Communities of Practice (COP) are increasingly being used to improve knowledge management and connecting people. (a) Describe, why CoP are important for knowledge management. (8) (b) In your opinion, describe how to create Sustainable GOP in an organisation. ( 12 ) (Total I Jumlah: 20 )