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Question 1: What is the problem that needs to be solved? Question 2: Why is it a problem? (highlight the pain) Question 3: Where is
Question 1:Whatis the problem that needs to be solved?
Question 2:Whyis it a problem? (highlight the pain)
Question 3:Whereis the problem observed? (location, products)
Question 4:Whois impacted? (customers, businesses, departments)
Question 5:Whenwas the problem first observed?
Question 6:Howis the problem observed? (symptoms)
Question 7:Howoften is the problem observed? (error rate, magnitude, trend) Answer this question in short only from the strategic analysis of Starbucks by Nithin Geereddy Case Study which is on google.
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