Question 1

What short-term action can be taken to improve HR value, alignment, communication, control, and coordination within the division?

1 point

Hire a full staff

Establish regular communication

Install the HRIS system

Fully adopt corporate HR policy

Question 2

What HR service is NOT currently integrated within the division?

1 point

Management training

HR investigations

Profit sharing/bonus (global)

Benefits system (US only)

Question 3

What actions would increase the likelihood of success in changes to the current HR approach?

1 point

Sponsorship from Keith

Increased communication

Clear expectations

All of the above

Question 4

What would be an effective transitional structure while a longer-term solution is developed?

1 point

Have all HR report directly to corporate

Report all division HR to Mund Tools HR

Matrix all division HR persons to Brad Jones

Report all division HR to regional HR heads

Question 5

Why isn't even simple HR integration free?

1 point

Many services actually are free.

Requires dedicated time and multiple individuals' effort

It is not tax deductible in all countries.

Corporate HR is a cost center and must charge-back effort.

Question 6

How would the integration of HR services impact the problem with "corporate overhead charges"?

1 point

Increase the allocation cost to the division

There would be no impact.

Create demonstrated value for the cost

Reduce the allocation cost to the division

Question 7

What is a symptom of ineffective design in the HR team in the division?

1 point

The division is not profitable.

HR reports to line and staff managers.

HR organization decision making is slow in recruiting.

Some of the HR staff are part-time.

Question 8

Why should Sorriso to be careful about wholesale integration of HR practices?

1 point

The business lifecycle stages are different in the division from the two established corporate business units.

It would make it more difficult to spin the units off or restructure.

To avoid creating conflict with the unit leaders and possibly the board

Because of the ongoing litigation in the division, it would be better to wait.

Question 9

What is the primary method for HR collaboration currently?

1 point

Reporting relationships with Brad Jones

Regional HR support

Division HR steering committee

Informal networks

Question 10

Which corporate strategic goal would be supported by greater integration of HR support?

1 point

Operational excellence

Financial performance

Engaged people

All of the above

Question 11

What is NOT an area where integration can support stronger corporate governance?

1 point

HR Policy implementation

Succession planning

Replacing legacy HR staff

Recruiting practices

Question 12

What are potential sources of resistance to the changes in HR support?

1 point

Anger

Both fear and anger

Neither fear or anger

Fear

Question 13

What is NOT a recommended method to support the implementation of the HR changes?

1 point

Inclusiveness

Coercion

Collaboration

Dialog

Question 14

What type of team would be created to engage interested HR team members in mutual support and ongoing sharing of best practices?

1 point

Project task force

Skunk works

Self-directed team

Community of practice

Question 15

What option would represent a radical change in HR service provision for the Digital Division?

1 point

Outsourcing recruiting to a third party

Realigning current groups to a new structure

Hiring experts for new roles

Training HR staff on state-of-the-art approaches