Question 1

When clearly defining commitment to WHS legislation,an organisation must develop a dynamic system that is responsive to minimising hazards that can cause injury, disease and death in the workplace. From the list belowidentifyfour (4)areas which need to be addressed in the development of policies and procedures within Australia's legal system.

1. Health and safety committees and representatives
2. Control of risks
3. Employer's duty of care
4. Budgeting requirements in policies
5. Manual lifting

Question 2

Of the actions listed below identifythree (3)that demonstrate how commitment to the WHS Act is achieved by management.

1. Aids workers in the planning of actual operations.
2. Provide resources such as training to ensure that tasks are completed safely.
3. Demonstrate commitment to workers by sharing information in the consultation process.
4. Ensure that workers and other stakeholders understand their responsibilities under the WHS act and regulations and associated codes of practice.

Question 3

When communicating WHS policies and procedures to employees, an employer will generally choose from two methods. Identify thesetwo (2)from the list below:

1. In the Company newsletter.
2. A hard copy is usually found in most organisations' main office.
3. Electronic copies of WHS policy and procedures can usually be found on an organisations intranet.

Question 4

The Work Health and Safety Regulations 2011, provide you with a lot of structure within a statutory framework that has been created by Statute to give you details on how to implement legislation. Unless you can provide a better alternative, regulations are mandatory. From the list below selectfour (4)of these regulations.

1. Problem resolution procedures.
2. The Health and Safety Representative election processing
3. Rights and responsibilities of WHS representatives and committees
4. The details about incident notifications
5. Control of Hygiene facilities.

Question 5

By demonstrating that you are following a code of practice, you can provide sufficient evidence to demonstrate that you are following the law. These codes of practice are based on the WHS Act 2011.Selectfour (4) of thecodes of practice that can be found on the Safe Work Australia website.

1. Preparation of SDS for hazardous chemicals.
2. Responding to workplace bullying.
3. Managing hazardous manual tasks.
4. WHS consultation, cooperation and coordination.
5. Limiting the use of Drugs and Alcohol in the workplace.

Question 6

A standard is a document that provides you with a safe, reliable and consistent work environment. They assist you in defining quality and safety criteria to assist in working towards a safe workplace.

1. True
2. False

Question 7

From the list below identify the responsibilities of a workerwhile at workunder Section 28 of the WHS Act.

Select multiple

1. Take reasonable care that his or her acts or omissions do not adversely affect the health and safety of other persons.
2. Comply, so far as the worker is reasonably able, with any reasonable instruction that is given by the person conducting the business or undertaking (PCBU) to allow that person to comply to the act.
3. Cooperate with any reasonable policy or procedure of the PCBU relating to the health or safety at the workplace that has been notified to the worker.
4. Take reasonable care of his or her own health and safety.
5. When reasonable encourage other workers to comply with WHS requirements.

Question 81pts

If an employee at work feels that they are at risk, they have the right to say no. The employee does not have to give the reason why they are unable or unwilling to perform a task.

1. True
2. False

Question 9

Commitment to WHS is achieved when management:

• Demonstrates commitment to workers by sharing information in the consultation process
• Provides resources such as training to ensure that tasks are completed safely
• Ensures that workers and other stakeholders understand their responsibilities under the WHS act and regulations and associated codes of practice.

From the list below identifyfour (4)actions that may demonstrate management commitment to the consultation process.

1. Sharing information where management provides workers information that will assist them in providing feedback.
2. Giving workers the chance to express their views and address their concerns to management.
3. Providing workers with feedback on their decisions in a timely manner.
4. Rewarding workers when they express their views and address their concerns to management.
5. Management should then provide workers with time to provide this feedback, which they use to make objective decisions under the WHS Act.

Question 10

The writers of the organisations vision and mission statements need to have the foresight to know where the organisation is heading. In correlation to this direction, they are also required to ensure that the quality of their product is maintained and continuously improved to demonstrate that they care for their client. As such, senior management should identify the steps to ensure that the organisations vision is realised.

From the list below selectfive (5)elements by which senior management can demonstrate their commitment to WHS.

1. Developing a WHS management information system.
2. Ensuring that risk management processes are in place that protect all within the organisation.
3. Creating an environment built on trust, active participation and cooperation.
4. Making sure all staff have a clear idea of their roles and responsibilities.
5. Ensuring that information is shared with the Board of Directors.
6. Ensuring that WHS performance levels are competitive

Question 11

Job descriptions need to clearly and concisely communicate employee responsibilities, the tasks of the job and to indicate the basic requirements for the job.From the list below tickfive (5)components of a well-written WHS job description.

1. Title of the position.
2. Department.
3. Overall responsibility.
4. Qualifications.
5. Key areas of responsibility.
6. Risk/Reward ratios

Question 12

No health and safety systems will operate without the resources to meet the goals. For example, training can be time consuming and expensive. If your organisation does not have the funds available to ensure that training takes place, then injuries will occur. In this case another viable alternative should be considered.When determining the resource needs of the organisation, it is important to ensure that you not only operate within the budget, you should also ensure that you understand the resources available to you.From the list below identifythree (3)financialresources:

1. Training.
2. Contracting personnel as opposed to hiring a full time employee to maintain WHS
3. Allocated budget, whether one budget for all or a separate budget for each department.
4. Updating facilities and equipment
5. Investigating incidents

Question 13

After identifying all of thecosts, it is important that you reflect on what outcomes you are trying to achieve. Are the resources sufficient to meet WHS goals and outcomes? If they are not, what alternatives are available? Management will not automatically approve a resource because it is the only one you recommend.

For a manager to obtain approvalforthe effective operations of the WHS system in your workplace you will need toreinforce all arguments and recommendations with facts. Belowis just an example of the steps you may require to obtain approval . Identify four (4)steps.

1. That you make recommendations based on your findings.
2. That you have researched the problem.
3. That you have considered the risk involved.
4. That you have obtained financial backing.
5. That you have reviewed all of the data.

Question 14

The goal of most WHS management systems is to ensure that the workplace is free of risk, injury and disease. To ensure a system of information sharing both the employer and employees must work together to meet this goal.For an effective and efficient WHS management system to thrive there needs to be a mutual bond of respect between management and their team members.This means that: (Selecttwo(2))

1. Management must consult with employees on WHS issues.
2. WHS Committees must consult specialist personnel.
3. Team members must participate in WHS issues.

Question 15

Information may be conveyed differently between employee and their employer. For example, some team members may prefer meetings as a form of open forum where ideas can be put forward. However, some personnel with low self-esteem may not be confident enough to speak up. To obtain the full advantage offered by a consultative process, it is important that you encourage all of your team members to participate in the process.

From the below list identifyfour (4)approaches to Informal consultation:

1. Defining goals.
2. Discussions.
3. Meetings.
4. Letters.
5. Telephone calls.

Question 16

Consultation is not only an organisation's legal responsibility; it is also an important part of the planning process.

Identifyfour (4)benefits of consultation below.

1. Provides a means in which to resolve WHS issues derived from team members experience and knowledge.
2. Can provide an increase in productivity as staff takes WHS on board.
3. Provides a forum through which WHS responsibility can be shared.
4. Strengthens relationships and morale as people's sense of self-worth increases.
5. Builds a greater sense of commitment as workers take ownership for their actions.

Question 17

Consultation strengthens your teams ownership of their positions and follow their duty of care by identifying hazards and minimising risk.

However, this does not necessarily mean that no problems will arise in the communication process.List thefour (4)causesof conflict that may occur:

1. Failure of Risk Management Systems
2. Failure to react to the problem
3. The failure of management to resolve an issue fast enough. This lack of responsiveness may result in an accident that may lead to an injury and in some instances death. If management could have overcome the problem and acted quickly enough, then the incident may not have occurred. This lack of action can lead to resentment and a loss of interest from team members.
4. Failure to provide sufficient information so that staff members can't make an informed decision.
5. Failure to take sufficient action to ensure that the workplace is safe

Question 18

In promptly providing information about the outcomes of participation and consultation to workers which of the below approaches may an employer take? ListFour (4):

1. Employer and employee information sharing.
2. Maintaining the risk register and giving appropriate staff access to historical data.
3. Risk analysis tools.
4. The organisation's risk management plan.
5. The Company annual profit and loss statement.

Question 19pts

Employees' level of authority can be found in an employee's job description and the policies and procedures pertaining to the employee. This information provides you with the level of responsibility that employees are able to make decisions at.

Identify from the list belowfour (4)areas that need to be considered when providing information to staff:

1. Advise them of suggestions made in managing the risk so other alternatives are considered.
2. Assist in determining the feasibility of another suggestion.
3. Ensure that staff are aware of what the problem is.
4. How it will affect their approach to Risk Management processes.
5. Be aware of how the problem may affect them.

Question 20

When determining the feasibility of the suggestions that staff make, what should befour (4)considerations:

1. The difference between the current skill level and the future desired level of skills.
2. The level of identified risk that is being taken.
3. The cost or resources that are being recommended.
4. The costs of training.
5. The existing level of skill that your staff has.