Question 1

Which of the following are ways to improve your global and intercultural fluency?

Question 1 options:

Travel

Make new friends

Engage in friendly debate

All of the above

Question 2

What is service learning?

Question 2 options:

The knowledge, skills, and motivation that enable individuals to adapt effectively in cross-cultural environments

A structured program that alternates work experiences in a career field with classes for a semester or a year to integrate classroom learning in practical work settings

Research conducted outside of a laboratory or classroom

An educational approach that combines learning objectives with community service in order to provide pragmatic, progressive learning

Question 3

True or False. If an employee goes through diversity and inclusion training they have all of the information and understanding they need to navigate a culturally diverse work environment.

Question 3 options:

TrueFalse

Question 4

According to the Ted Talk with Mellody Hobson, what does it mean to be willing to have proactive, real conversations about race, with honesty, understanding, and courage?

Question 4 options:

Color blind

Color brave

Equality and equity

Diversity and inclusion

Question 5

According to the readings, select a strategy below for communicating across cultures.

Question 5 options:

Avoid assumptions

Recognize difference in communication styles and preferences

Acknowledge that cultural differences are not always obvious

Recognize preconceptions

Be curious

All of the above

Question 6

Which of the following is not an essential global/intercultural skill?

Question 6 options:

Develop cross-cultural competence

Be curious about local, regional, national, and global current events

Learn another language in order to interact with clients who speak it

Value and leverage the diverse contributions of others

Question 7

Unconscious biases, also known as implicit biases, are the underlying attitudes and stereotypes that people unconsciously attribute to another person or group of people that affect how they understand and engage with a person or group. Unconscious bias impacts the filters through which you see the world around you. This bias has to be identified, acknowledged, and mitigated against.

Question 7 options:

TrueFalse

Question 8

Global and intercultural fluency is:

Question 8 options:

The understanding of different cultures and participation in their activities

The ability to speak multiple languages in order to interact with clients in other countries

The willingness to interact with people of different ages and genders

The ability to value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions

Question 9

Which of the following is false about your worldview?

Question 9 options:

Your worldview will be identical to that of someone who was brought up similarly to you

Your worldview is shaped by your environment and experiences

Your worldview is your comprehensive conception of the world around you

Because our world is increasingly interconnected, your worldview will continually expand

Question 10

Match each unconscious hiring bias with its proper definition.

1.Affinity Bias

2.Confirmation Bias

3.Attribution Bias

4.Conformity Bias

5.The Halo Effect

6.The Horns Effect

7.The Contrast Effect

8.Gender Bias

9.Ageism

10.Name Bias

11.Beauty Bias

12.Height Bias

Question 10 options:

a) The tendency to have negative feelings about another person based on their age.

b) The tendency people have to view another person negatively after learning something unpleasant or negative about them.

c) When you compare two or more things that you have come into contact with either simultaneously or one-after-another causing you to exaggerate the performance of one compared to the other.

d) The tendency people have to act similar to the people around them regardless of their own personal beliefs or idiosyncrasies also known as peer pressure.

e) The tendency people have to place another person on a pedestal after learning something impressive about them.

f) The tendency to prefer one gender over another gender.

g) The tendency to judge a person who is significantly shorter or taller than the socially-accepted human height.

h) A social behavior where people believe that attractive people are more successful, competent and qualified.

i) The inclination to draw conclusions about a situation or person based on your personal desires, beliefs and prejudices rather than on unbiased merit.

j) The tendency people have to judge and prefer people with certain types of names typically names that are of Anglo origin.

k) The tendency people have to connect with others who share similar interests, experiences and backgrounds.

l) A phenomenon where you try to make sense of or judge a person's behavior based on prior observations and interactions you've had with that individual that make up your perception of them.