QUESTION 1

1. Which of the following is a device that acts as a connection point between computers and can filter and forward data to a specified destination on a network?

	a.	Hub
	b.	Switch
	c.	Router
	d.	Modem

QUESTION 2

1. The Internet is based on which three key technologies?

	a.	TCP/IP, HTML, and HTTP
	b.	TCP/IP, HTTP, and packet switching
	c.	Client/server computing, packet switching, and TCP/IP
	d.	Client/server computing, packet switching, and HTTP

QUESTION 3

1. A(n) ______ is a device that forwards packets of data through different networks, ensuring that the data gets to the right address.

	a.	modem
	b.	router
	c.	telnet
	d.	hub

QUESTION 4

1. A network that covers entire geographical regions is most commonly referred to as a(n):

	a.	local area network
	b.	intranet
	c.	peer-to-peer
	d.	wide area network

QUESTION 5

1. Digital subscriber lines:

	a.	operate over existing telephone lines to carry voice, data, and video.
	b.	are very-high-speed data lines typically leased from long-distance telephone companies.
	c.	have up to twenty-four 64-Kbps channels.
	d.	are assigned to every computer on the Internet.

QUESTION 6

1. What service converts IP addresses into more recognizable alphanumeric names?

	a.	HTML
	b.	FTP
	c.	HTTP
	d.	DNS

QUESTION 7

1. IPv6 has been developed in order to:

	a.	update the packet transmission protocols for higher bandwidth.
	b.	create more IP addresses.
	c.	allow for different levels of service.
	d.	reduce excess IP addresses.

QUESTION 8

1. A VPN:

	a.	is an encrypted private network configured within a public network.
	b.	is more expensive than a dedicated network.
	c.	is an Internet-based service for delivering voice communications.
	d.	is a proprietary networking service technology developed by individual corporations.

QUESTION 9

1. Web browser software requests web pages from the Internet using which of the following protocols?

	a.	URL
	b.	HTTP
	c.	DNS
	d.	HTML

QUESTION 10

1. Which of the following statements about RFID is not true?

	a.	RFIDs transmit only over a short range.
	b.	RFIDs use an antenna to transmit data.
	c.	Microchips embedded in RFIDs are used to store data.
	d.	RFIDs require line-of-sight contact to be read.

QUESTION 11

1. Which conversion process introduces the system first to a limited portion of the organization?

	a.	Pilot strategy
	b.	Phased approach strategy
	c.	Direct cutover strategy
	d.	Parallel strategy

QUESTION 12

1. Which conversion process introduces part of the system first, then additional functionality of the system later?

	a.	Pilot strategy
	b.	Phased approach strategy
	c.	Direct cutover strategy
	d.	Parallel strategy

QUESTION 13

1. Which process develops a detailed description of the functions that a new information system must perform?

	a.	Feasibility study.
	b.	Requirements analysis.
	c.	Systems design.
	d.	Management plan.

QUESTION 14

1. The oldest method for building information systems is:

	a.	component-based development
	b.	prototyping
	c.	object-oriented development
	d.	the systems development life cycle

QUESTION 15

1. A systems analysis includes a(n) ______ that is used to determine whether the solution is achievable, from a financial, technical, and organizational standpoint.

	a.	feasibility study
	b.	data flow diagram
	c.	logical design
	d.	request for proposal

QUESTION 16

1. A software package evaluation process is often based on a series of questions sent to vendors, called a(n):

	a.	systems design document.
	b.	information systems management plan.
	c.	request for proposal.
	d.	logical design document.

QUESTION 17

1. The primary tool for representing a system's component processes and the flow of data between them is the:

	a.	data dictionary.
	b.	structure chart.
	c.	data flow diagram.
	d.	GANTT chart.

QUESTION 18

1. ______ consists of building an experimental system rapidly and inexpensively for end users to evaluate.

	a.	Prototyping
	b.	Traditional systems development
	c.	Responsive web design
	d.	Object-oriented development

QUESTION 19

1. ______ development focuses on rapid delivery of working software by breaking a large project into a series of small sub-projects that are completed in short periods of time using iteration and continuous feedback.

	a.	Joint application
	b.	Agile
	c.	Object-oriented
	d.	Traditional lifecycle

QUESTION 20

1. In Chapter 13 in the book, Vinci Energies and McAfee both went through large-scale enterprise sytems implementations using which vendor?

	a.	Microsoft Dynamics.
	b.	Oracle.
	c.	SAP.
	d.	NetSuite.

QUESTION 21

1. According to Chapter 14 in the book, on average, private sector IT projects underestimated budget and delivery time of systems by ____ percent.

	a.	30
	b.	40
	c.	50
	d.	60

QUESTION 22

1. Which of the following is not one of the five main variables affecting project success?

	a.	Risk
	b.	Vendors
	c.	Time
	d.	Cost

QUESTION 23

1. A firm in the financial services industry should do which of the following to ensure that it stays current with technology?

	a.	Select only low-cost, low risk projects.
	b.	Limit work to those projects with great rewards.
	c.	Select only low-risk , high-reward projects.
	d.	Have a few high-risk, high benefit projects.

QUESTION 24

1. You have been hired by a firm in a non-information-intensive industry to evaluate its inventory of systems and IT projects. Which types of projects should the firm focus on?

	a.	High-risk projects.
	b.	Low cost, low-benefit projects.
	c.	High-benefit, low-risk projects.
	d.	Low cost, high benefit projects.

QUESTION 25

1. Which of the following statements best describes the effect that project structure has on overall project risk?

	a.	Highly structured projects are more complex, and run a higher risk of programmers and users misunderstanding the ultimate goals.
	b.	Projects with relatively undefined goals are more likely to be subjected to users' changing requirements and to run a higher risk of not satisfying project goals.
	c.	Highly structures projects tend to be larger, affecting more organizational units, and run both the risk of out-of-control costs and becoming too difficult to control.
	d.	Less structured projects are more able to be quickly developed, tested, and implemented using cutting-edge RAD and JAD development techniques, and pose less risk of running up unforeseen costs.

QUESTION 26

1. Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

	a.	PERT chart.
	b.	GANTT chart.
	c.	Scoring model.
	d.	Portfolio analysis.

QUESTION 27

1. To review a project's tasks and their interrelationships, you would use which of the following?

	a.	PERT chart.
	b.	GANTT chart.
	c.	Scoring model.
	d.	Portfolio analysis.

QUESTION 28

1. Absent other information, which of the following is likely the most risky project?

	a.	A large project, with high project structure, and high company experience with the technology.
	b.	A small project, with low project structure, and low company experience with the technology.
	c.	A small project, with low project structure, and high company experience with the technology.
	d.	A small project, with high project structure, and low company experience with the technology.

QUESTION 29

1. Chapter 14 in the book indicates that both end user involvement and support from top management are important for most IT project implementations.

True

False

QUESTION 30

1. ______ defines what work is or is not included in a project.

	a.	Risk
	b.	Scope
	c.	Quality
	d.	Time